Digital Workspace Virtualization in the Small and Medium-Sized Business Markets — Trends and Impacts

Digital Workspace Virtualization in the Small and Medium-Sized Business Markets — Trends and Impacts

This IDC Market Perspective highlights the trends and impacts of digital workspace virtualization in the small and medium-sized business (SMB) markets. Virtual client computing is emerging as a key component of small and medium-sized business endpoint computing tactics, enabling SMBs' talent and sustainability strategies. Underlying this shift is a dramatic uptick in automation (AIOps), both in fully managed desktop as a service (DaaS) and more generally throughout the market, an uptick SMBs are uniquely situated to take advantage of."Virtualization is one component of a larger intelligent digital workspace strategy in service of the organization's talent and sustainability strategies," said Shannon Kalvar, research director, Virtual Client Computing at IDC. "That small and medium-sized businesses can finally incorporate this component at scale to reduce costs and IT workload is a critical step toward building sustainable digital operations."

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