Deployment of Intelligent Automation at Arcelik Global
This report features an IDC interview with Irmak Sismanoglu, the Process Digitalization and Transformation manager at Arcelik Global's Digital Products and Service Group, Arcelik Global. She shared her valuable experience with developing and deploying robot process automation (RPA) bots to automate more than 90 strategic processes in a complex global operational environment."Process automation is a cornerstone of digital transformation initiatives. It requires not only developing and deploying technology but also, most of the time, the courage to redesign processes and the organization down to the lowest level. For this reason, sharing valuable experiences with a broader audience, as Irmak Sismanoglu and her team from Arcelik has done, is priceless." — IDC Senior Research Director Jan Burian, leader of the Future of Operations European Practice
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