Getting Deep into 5G and Edge Services and Their Implication to Enterprise's Operations

Getting Deep into 5G and Edge Services and Their Implication to Enterprise's Operations

This IDC Market Perspective highlights the key challenges that enterprises are facing with the adoption of next-gen digital transformation (DX) initiatives, how 5G and edge services can enable enterprises to facilitate these initiatives and deliver on the promise of superior customer experience, relevant vertical-specific use cases that 5G and multi-access edge computing can facilitate, and what should be the approach for digital engineering and operational technology service providers to capitalize on these services.Success of an enterprise's DX initiatives are heavily linked to the choice of appropriate connectivity solution. 5G wireless connectivity services and edge computing are gaining traction among enterprises as connectivity is becoming more than an enabler and key entity to successful DX initiatives and a facilitator for superior end-user experience. This is leading communications SPs, digital engineering SPs, and operational technology SPs to ramp up their 5G and edge engineering services offerings to enable sought-after, long-term benefits to their customers.The proliferation of connected endpoints; rapid data generation and processing needs; increasing adoption of next-gen digital technologies such as AI/ML, AR/VR/MR, and IoT in modern use cases across verticals are bringing in challenges to the existing connectivity solutions for end-user enterprises. Enhanced bandwidth and speed, ultralow latency, and high reliability and support for a massive number of connected devices are some of the key benefits that are making 5G more attractive. According to Abhishek Mukherjee, senior market analyst, Digital Engineering, Operational Technology, and IoT Services at IDC, "Virtualization, cloud-native deployment, democratization of hardware, and network slicing are some of the key features of 5th generation wireless connectivity, which are expected to make 5G services the 'go-to solution' for the enterprises and create vast innovation opportunities in the future." Mukherjee also added, "5G and edge services are expected to play a pivotal role in delivering new age use cases — namely, connected/autonomous vehicle technologies, factory automation, remote healthcare and patient monitoring, smart building and stadiums, and so forth. Vertical-specific solutions, platforms, and service innovation around 5G and edge are some of the key differentiating focus areas for digital engineering SPs and operational technology SPs."

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