The Data-Driven Operations Journey: Perspectives from the Worldwide Future of Operations Survey, 2022

The Data-Driven Operations Journey: Perspectives from the Worldwide Future of Operations Survey, 2022

This IDC Perspective draws on findings from IDC's 2022 Worldwide Future of Operations Survey to explore where organizations are within the data-driven operations (DDO) journey and how that impacts them. Across a range of sectors, prior investments in digital technology have enabled significant improvements in operational excellence and resilience. To achieve the next level of operational performance improvements, however, organizations must embrace data-driven operations. DDO is the key to delivering more agile and better operational decision making while providing the foundation for the ultimate goal of autonomous operations. IDC's 2022 Worldwide Future of Operations Survey provides a window into where organizations stand today on the DDO journey as well as signposts for the road ahead. "IDC's second annual Future of Operations Survey reinforces the value of data-driven operations," states Leif Eriksen, research vice president, Future of Operations, at IDC. "The key to success is understanding the stages of the journey, assessing where your organization sits today, and making the appropriate investments."

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