Corporate Banks Evolve Their Digitally Enabled Hybrid Workplaces From Resilience to Performance

Corporate Banks Evolve Their Digitally Enabled Hybrid Workplaces From Resilience to Performance

This IDC Perspective illustrates hybrid work model in the banking industry, highlighting its related opportunities and challenges in this highly regulated industry. The hybrid work model is here to stay. Leading banks were already adopting remote working as part of their digital transformation journey, and the COVID-19 crisis boosted this trend. Remote working and collaborative tools have been key to ensuring financial industry resilience, enabling the banking sector to keep supporting corporates and the economy under adverse circumstances. In designing hybrid work models, banks and their ICT providers must consider the specific challenges of their highly regulated industry and deploy solutions that enable them to comply with industry-specific requirements. A holistic approach is needed to exploit the full potential of the hybrid workplace. This entails the deployment of enabling technologies and a wider perspective into the implications of workforce transformation. "A more strategic approach to the hybrid workplace is needed. Furthermore, a strategic vision with C-level involvement and commitment is key to defining and implementing a well-structured hybrid workplace strategy with a long-lasting impact on banks' profitability and reputation," said Maria Adele Di Comite, research director, IDC Financial Insights. "Now is time to evolve the hybrid workplace from resilience to performance."

Please Note: Extended description available upon request.


Executive Snapshot
Situation Overview
Digital Transformation: The Move Toward Hybrid Workplace
Hybrid Workplace: Deploying and Investing in Enabling Technologies
Hybrid Workplace: Workforce Transformation
Hybrid Workplace: Redesigning Processes
Hybrid workplace: Coping With the Cultural Shift in Customers' Instant Culture and Employees' Values Evolution
The Hybrid Workplace: Tackling Risks and Complying With Regulatory Requirements
From Resilience to Performance: Measuring Results and Setting Goals Around the Hybrid Workplace
The Hybrid Workplace Needs a Strategic Vision and a Holistic Approach
Impact on Technology Providers
How can IDC Help?
Advice for the Technology Buyer
Learn More
Related Research
Synopsis

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook
Cookie Settings