Cloud as a Platform for Next-Generation Public Services: A Perspective from ARIA, the Lombardy Regional Agency for Innovation and Procurement
This IDC Perspective discusses the lessons learned from the hybrid multicloud transformation orchestrated by ARIA, the Lombardy Regional Agency for Innovation and Procurement."By investing in a shared hybrid multicloud computing environment, ARIA created a platform giving public administrations in the region access to scalable infrastructure. It was necessary to identify common interoperability standards, increase efficiency levels, build competency and capacity, improve security, enhance sustainability, and accelerate the provision of services to citizens and businesses." — Research Director Massimiliano Claps, IDC
Please Note: Extended description available upon request.
Executive Snapshot
Situation Overview
What is ARIA's role in the digital transformation of regional public administrations in Lombardy?
How has the public administration digital infrastructure in Lombardy evolved over time?
What were the critical steps from a governance perspective? For example, how did ARIA manage the transformation of internal skills or the transition from fixed fees to a pay-per-use model? Or did it deal with expense management in the new context of self-provisioning?
What have the benefits been so far?
You mentioned cybersecurity; how has risk management changed from a fragmented, predominantly on-premises architecture to the hybrid multicloud infrastructure you currently have in production?
Which key lessons were learned and what came next?
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