ChatGPT: Protecting Your Organization from Unintended Risks of Generative AI

ChatGPT: Protecting Your Organization from Unintended Risks of Generative AI


This IDC Perspective focuses on four major categories of risk that immediately impact companies, governmental entities, or NGOs and that companies can address: personally identifiable information (PII) and organizational proprietary information, brand threat, litigation, and confabulation. "Publishing and communicating clear organizational policies for permissible use of ChatGPT is a critical step to minimize the risks associated with the technology," says Daniel Saroff, group vice president, Consulting and Research at IDC. "By establishing clear guidelines and policies, organizations can mitigate the risks associated with ChatGPT and ensure that its use aligns with the company's values and objectives."

Please Note: Extended description available upon request.


Executive Snapshot
Situation Overview
Overview
Risk of ChatGPT
PII and Organizational Proprietary Information
Brand Threat
Confabulation
Litigation
Advice for the Technology Buyer
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Related Research
Synopsis

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