Channel Partner Business Model Evolution in South Africa, 2023

Channel Partner Business Model Evolution in South Africa, 2023


This IDC Market Perspective study — one of a series of IT services research program reports on channel partner-related trends in specific countries across the Middle East, Türkiye, and Africa — takes a detailed look at developments in the channel partner ecosystem in the South Africa, evaluating current channel partner business models and analyzing the various factors that impact vendors and channel partners in the country."Channel partner business models in the South Africa IT services market continue to evolve due to changing customer needs. The modern customer demands agile and scalable technologies that boost operational efficiencies, achieve significant cost savings, and improve the bottom line. Both vendors and channel partners need to provide innovative solutions that meet and exceed the expectations of the modern customer." — Research Manager Derrick Chikanga, IT Services, IDC South Africa

Please Note: Extended description available upon request.


Executive Snapshot
New Market Developments and Dynamics
Introduction
Evolution of the Channel Partner Business Model
Partner Ecosystem Perspective on Vendors
Channel Partner Challenges in South Africa
Customer Expectations of Partners and Vendors
Advice for the Technology Supplier
Advice for Vendors
Advice for Channel Partners
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Synopsis

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