Canadian Consumer Communications Services Forecast, 2024–2028: Wireless, Internet, TV, and Wireline Voice Services

Canadian Consumer Communications Services Forecast, 2024–2028: Wireless, Internet, TV, and Wireline Voice Services


This IDC study provides the market forecast for Canadian consumer communications services, including wireless, internet access, TV, and wireline voice services, for 2024–2028."Canada is experiencing record population growth through significant levels of immigration, helping drive growth in communication services, while at the same time, seeing a slowing economy compounded by mortgages resetting at higher interest rates reducing consumer discretionary spending, resulting in price sensitivity for certain customer segments. Communications service providers that are able to create the best customer experiences and services, and create service and pricing tiers to address the needs of various segments, will be best equipped to grow revenue in this low-growth market," says Praveen Datta, research director, IDC's Canadian Consumer Communications Services.

Please Note: Extended description available upon request.


IDC Market Forecast Figure
Executive Summary
Advice for Technology Suppliers
Market Forecast
Wireless Service
Internet Service
TV Service
Wireline Voice Service
Market Context
Drivers and Inhibitors
Wireless Services
Drivers
Canadian Population Growing at Record Levels
5G Network Rollout Continued
Connected (Data-Only) Devices — PCD, Connected Car Tech, Wearables, and 5G Internet
Inhibitors
Inflation and High Interest Rate–Based Price Sensitivity
Government-Driven Competition and Affordability
Internet Services
Drivers
Consumer Reliance on Internet Access
Universal Access to High-Speed Internet
Inhibitors
Reduced Discretionary Spend
"Wireless" Internet Substitution
TV Services
Drivers
Household Formation Growth
Application-Based TV Availability
Inhibitors
Increased Availability of OTT Video Offerings
Inflation and High Interest Rate–Based Price Sensitivity
Wireline Voice Services
Drivers
Household Formation and Bundling
Inhibitors
Limited Value Proposition, Wireless, and App Substitution
Inflationary and High Interest Rate Pressure
Significant Market Developments
Changes from Prior Forecast
Market Definition
Glossary
Communications Taxonomy and Service Definitions
Local TDM and Wireline
VoIP, Cable Telephony, and SIP Trunk
Long Distance
Wireless
Wireless Subscriptions and Subscribers
Wireless Data Segmentation
Wireless Wholesale
Internet
TV Services
Methodology
Difficulty Reconciling Forecasts with CRTC Market Data
Related Research

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