CIO Guidance: Building a FinOps Team

CIO Guidance: Building a FinOps Team

This IDC Perspective focuses on the value of investing in the management practice called FinOps, examining not just these issues surrounding cloud spend but also creating a FinOps governance culture that will optimize cloud value across the enterprise. The unique value of FinOps is that it recognizes that cloud technologies are the foundation of nearly all digital innovation, and cloud-based business innovation must be promoted as the ultimate goal of a successful digital business strategy. But at the same time, business innovation can only be successful if balanced against spending. With cloud costs soaring, how a CIO responds to this spending governance challenge is a key determinant to how successful an organization will be with its digital transformation initiatives. FinOps provides the governance best practices upon which a strong foundation for cloud growth can be successfully built.FinOps governance practices can be viewed as a new management science that is being continuously invented and reinvented to stay abreast of the cloud's continuous innovation and consumption. The cloud is not only rapidly expanding but it also has flipped on its side the way the primary technology resources for IT are funded and paid for. Previously, the work required to manage cloud spending focused on before-the-fact governance — ensuring that an organization would buy and own enough IT infrastructure to support its future needs. But now the product, finance, and engineering teams need to focus on constantly steering toward (and away from) spending on specific resources to support the needs of the constantly changing here and now. FinOps provides a framework around which the owners of these dimensions can work together to steer this course to deliver optimum innovation at optimum price.The FinOps Foundation defines the practices as "an evolving cloud financial management discipline and cultural practice that enables organizations to get maximum business value by helping engineering, finance, and business teams to collaborate on data-driven spending decisions.""As the CIO plans how to best architect a rightsized, high-quality FinOps organization and culture, there are multiple factors to consider," says Bob Multhaup, adjunct research advisor with IDC's IT Executive Programs (IEP). "The most important factors for CIOs to consider are cloud size and complexity, organizational complexity, architecture integration, roles, and engineering collaboration."

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Executive Snapshot
Situation Overview
FinOps Is Needed to Manage the Expanding Cloud
Expanding Cloud
FinOps Value Proposition
The FinOps Core Team
Informing Engineers
Business Partners
FinOps Goal
FinOps Teams Address a New Set of Cloud Pain Points with a New Set of Capabilities
Inform, Optimize, and Operate
Top-Ranked Pain Points
Top-Ranked Capabilities
FinOps Teams Are Growing from the "Crawl" Stage to "Walk" and "Run" Stages
Team Size and Structure
FinOps Team Lead
Team Size and Growth
FinOps Requires a Collaborative Culture Integrated Across the Enterprise
Enterprise Culture
Team Training
Changing Processes
Decisions Need to Be Made Around When, Why, and How to Automate Cloud Management
Automation Architecture
Advice for the Technology Buyer
Design and Build a Rightsized FinOps Core Team and Enterprise Culture
Cloud Size and Complexity
Organizational Complexity
Architecture Integration
FinOps Lead Role
Early Engineering Collaboration
Business Involvement in Decisions
Determine When and the Degree of Cloud Automation Required
Automation Benefits
Implementation Tips
Develop a Checklist of Prioritized Considerations That the CIO Can Take Action on
CIO Action Checklist
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Related Research
Synopsis

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