CFOs Are in the People Business: Finding Financial Success Through Employee Experience Improvement
This IDC Perspective underscores that CFOs recognize employee satisfaction is crucial for financial health, productivity, and customer satisfaction. Investing in employee well-being leads to higher engagement, reduced turnover, and better business performance.“Investing in employee satisfaction isn’t just ethical — it’s a strategic financial decision that drives productivity, customer loyalty, and long-term growth. Discover how CFOs are leading the way,” says Kevin Permenter, research director, Financial Applications, IDC.
Executive Snapshot
Situation Overview
Challenges Abound for People-Centric CFOs
Significant Benefits for People-Centric CFOs
Employee Satisfaction Has a Customer Benefit
Real-World Examples of CFO Employee Satisfaction Initiatives
Measuring Employee Satisfaction
Key Takeaways
Advice for the Technology Buyer
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Related Research
Synopsis
Research Assistance
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