U.S. Business Wireline Telecommunications Services Forecast, 2024–2028

U.S. Business Wireline Telecommunications Services Forecast, 2024–2028


This IDC study analyzes the U.S. business wireline telecommunications services market. In addition to presenting key trends, the study forecasts business wireline voice and data services revenue through 2028."U.S. business wireline telecom services revenue will continue to decline by 2028," said Denise Lund, research vice president, Worldwide UC and Telecom at IDC. "But together the IP voice and broadband segments will keep the five-year CAGR for the market above water for providers that adapt and lean into the growth areas tied to business needs of the future."


IDC Market Forecast Figure

Executive Summary

Advice for Technology Suppliers

Market Forecast

Market Context

Drivers and Inhibitors

Drivers

Increased Service Provider Investments in Fiber and Fixed Wireless

Ongoing Migration from Legacy Technology to IP

Ongoing Service Provider Investment in Software-Defined Networks Deliver Flexibility, Support Greater Scale, and Increasingly Incorporate GenAI Capabilities

Communications and Networking Are Critical to the Future of Businesses

Traditional Voice Technology Decline Impacts Overall Revenue Levels Significantly

Significant Market Developments

Changes from Prior Forecast

Market Definition

Methodology

Related Research

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