Beyond the Hype of Generative AI: Opportunities and Risks for EMEA Governments
This IDC Perspective investigates the emerging use cases, technology approaches, and governance considerations in exploring opportunities in and tackling the risks of generative AI in the public sector."At the time of writing, no major government entity in EMEA has implemented generative AI at scale; nonetheless, many ideas, pilots, and prototypes are being worked on to understand the potential benefits in terms of improving citizen and employee experience, increasing operational efficiency, and increasing trust and compliance and environmental sustainability, as well as in identifying the governance and technical challenges of generative AI," said Massimiliano Claps, research director, IDC Government Insights.
Please Note: Extended description available upon request.
- Executive Snapshot
- Situation Overview
- Generative AI: An IDC Definition
- Generative AI Use Cases
- Technology Considerations
- Governance and Organizational Considerations
- Advice for the Technology Buyer
- Learn More
- Related Research
- Synopsis
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