This IDC Perspective discusses the nomination details of the Special Award for Smart Cities — Best in Citizen Well-Being winner from the IDC Future Enterprise Awards 2023 in Asia/Pacific with how generative AI (GenAI) can impact organizations moving forward.“In the era of AI ubiquity, government organizations must utilize AI to enhance government service delivery and improve citizen well-being. This not only signifies a groundbreaking advancement in government service delivery but also cultivates a new era of innovation and efficient support systems. The future of government services is increasingly dependent on AI-powered solutions,” says Ravikant Sharma, senior research manager, IDC Government Insights Asia/Pacific.
Please Note: Extended description available upon request.
Executive Snapshot
Situation Overview
Organization Overview
Key Challenge
Smart City Citizen Well-Being Strategy and Solutions
Measurable Benefits and Improvements
What’s Next
The AI Everywhere Chapter of the Digital Business Era