Category: B2C
B2C market research reports by IDC
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AI Driven CX Platform: Unlocking Telco B2B and B2C Growth Potential
AI Driven CX Platform: Unlocking Telco B2B and B2C Growth Potential This Market Perspective document emphasizes the role of customer experience platforms (CEPs) in driving growth for business to business (B2B) telecommunications companies. It discusses the strategic importance of AI and ML in improv ... Read More
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Back to the Future: The B2C Digital Commerce Platform Renaissance
Back to the Future: The B2C Digital Commerce Platform Renaissance This IDC Perspective delves into the dynamic evolution of digital commerce, highlighting the transition from monolithic platforms to today's highly extensible, modular SaaS solutions. The discussion underscores the significance of se ... Read More
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Digital Life Series: B2C Entertainment
Digital Life Series: B2C Entertainment This IDC Market Perspective addresses the B2C entertainment market in the European telecom sector, which is a huge business opportunity for telecom operators. This market has been evolving in the past few years, thanks to diverse digital entertainment services ... Read More
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Telcos in the Metaverse Era
Telcos in the Metaverse Era This IDC Market Perspective explores the many definitions of the metaverse with a deep dive on how the telco industry engages with the metaverse. The report also introduces the IDC Metaverse Value Chain Framework. From this, it analyzes the different activities and initia ... Read More
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IDC Buyer Case Study: The Role of IT in Doctolib's Success as a Digital-Native Business
IDC Buyer Case Study: The Role of IT in Doctolib's Success as a Digital-Native Business This IDC Perspective discusses how Doctolib, a European Health unicorn, has used IT to help grow its business. It discusses Doctolib's journey to growth, and how its IT strategy has evolved over that journey. It ... Read More
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IDC FutureScape: Worldwide Small and Medium-Sized Business and Digital-Native Business 2023 Predictions
IDC FutureScape: Worldwide Small and Medium-Sized Business and Digital-Native Business 2023 Predictions This IDC study provides the top 10 predictions for worldwide small and medium-sized business and digital-native business for 2023."SMBs need to boost resiliency and implement technologies that wil ... Read More
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Worldwide Cloud-Streamed Gaming Forecast, 2022-2026: Mobile Gathers Momentum
Worldwide Cloud-Streamed Gaming Forecast, 2022-2026: Mobile Gathers Momentum This IDC study examines the cloud-streamed gaming market from 2019 through 2026. It considers monthly users, hours of use, and revenue globally and in four geographic regions: North America, Western Europe, Asia/Pacific (in ... Read More
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Worldwide Team Collaboration Application Market Shares, 2021: Connecting the Whole Enterprise
Worldwide Team Collaboration Application Market Shares, 2021: Connecting the Whole Enterprise This IDC study examines the vendor revenue performance in the team collaboration applications market for 2021.Team collaboration applications connect people, work, the assets of work, processes, often to cr ... Read More
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Trust Built on a Foundation of B2C Identity
Trust Built on a Foundation of B2C Identity This IDC Market Perspective discusses trust built on a foundation of B2C identity.An organization's security posture is key to its perceived trustworthiness. When purchasing a product, a customer expects security protocols were followed in its development, ... Read More
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Worldwide Digital Commerce Applications Market Shares, 2021: Online Business Is Still Booming Despite the Restart of the Physical Shopping Experience
Worldwide Digital Commerce Applications Market Shares, 2021: Online Business Is Still Booming Despite the Restart of the Physical Shopping Experience This IDC study provides updated estimates for the worldwide market for digital commerce applications. This market saw continued growth in 2021, with B ... Read More
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