This IDC Market Perspective explores the transformative impact of autonomous AI agents on the EMEA workforce today and tomorrow, emphasizing their potential to enhance operational efficiency, redefine job roles, and improve workplace collaboration. "IDC predicts that by 2028, 40% of top EMEA business professionals will rely on AI agents, revolutionizing data workflows and accelerating business problem-solving," said Meike Escherich, associate director, EMEA Future of Work. "Vendors need to emphasize the broader implications of AI on work processes, employee skills, and organizational structures in their go-to-market strategies."
Executive Snapshot
New Market Developments and Dynamics
Impact on the European Workforce
Today: A Focus on AI Agents for Operational Efficiency
Tomorrow: The Focus will Shift to AI Agents enabling Human Innovation
Impact on Skills and Roles
Today: Rethinking Career Pathways, AI Everywhere, and Upskilling as a Must for Employees
Tomorrow: Office-Based Jobs 3.0 and AI as an Integral Training Partner
Impact on Workplaces
Today: Enhancing Human Collaboration
Tomorrow: AI for Immersive Experiences
Impact on HR Processes and Employee Experience
Today: European Commission Considers Autonomous AI Agents Doing HR Work as "High-Risk AI Systems"
Tomorrow: IDC Expects HR Functions to Use AI Agents for Different Purposes
Advice for the Technology Supplier
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Related Research
Synopsis
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