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Amdocs Deepens Strategic Partnership with Microsoft, Introduces a New Intelligent Customer Engagement Platform

Publisher IDC
Published Jun 26, 2023
Length 5 Pages
SKU # IDC18029760

Description

Amdocs Deepens Strategic Partnership with Microsoft, Introduces a New Intelligent Customer Engagement Platform


This IDC Market Note reviews how the Amdocs and Microsoft partnership develops a new intelligent customer engagement platform that targets telco operators. The new customer engagement platform by Amdocs and Microsoft is an AI-powered platform designed to help CSPs provide their customers with simple, digital-first, and intuitive experiences with an all-encompassing marketing, sales, commerce and service platform. It serves consumer and enterprise customers on a single, open, and cloud-native platform that fosters collaboration and productivity across all applications.

Please Note: Extended description available upon request.

Table of Contents

5 Pages
Executive Snapshot
In This Market Note
IDC's Point of View
Industry Dynamics
Conclusion
Learn More
Related Research
Synopsis

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