Amdocs Deepens Strategic Partnership with Microsoft, Introduces a New Intelligent Customer Engagement Platform
This IDC Market Note reviews how the Amdocs and Microsoft partnership develops a new intelligent customer engagement platform that targets telco operators. The new customer engagement platform by Amdocs and Microsoft is an AI-powered platform designed to help CSPs provide their customers with simple, digital-first, and intuitive experiences with an all-encompassing marketing, sales, commerce and service platform. It serves consumer and enterprise customers on a single, open, and cloud-native platform that fosters collaboration and productivity across all applications.
Please Note: Extended description available upon request.
- Executive Snapshot
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- IDC's Point of View
- Industry Dynamics
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- Related Research
- Synopsis
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