Aligning Agile and ITIL: How Atlassian's Data, Analytics, and AI Updates Show Ideas to Link Key Components of a Service Value Chain
This IDC Market Note discusses how the example of analytics that flows from agile project planning through to service delivery shows the potential to track value through a service value chain and measure the impact of AI. At its Team '23 conference, Atlassian announced the general availability of Atlassian Analytics, as well as early access to new generative artificial intelligence features.
Please Note: Extended description available upon request.
- Executive Snapshot
- In This Market Note
- IDC's Point of View
- How Unifying Analytics May Show Product and Service Value
- Where Agile Meets ITIL
- Possible Insights into the Value of AI
- Atlassian's Opportunity
- Considerations for IT Leaders
- Learn More
- Related Research
- Synopsis
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