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Aligning Agile and ITIL: How Atlassian's Data, Analytics, and AI Updates Show Ideas to Link Key Components of a Service Value Chain

Publisher IDC
Published Jun 26, 2023
Length 5 Pages
SKU # IDC18029828

Description

Aligning Agile and ITIL: How Atlassian's Data, Analytics, and AI Updates Show Ideas to Link Key Components of a Service Value Chain


This IDC Market Note discusses how the example of analytics that flows from agile project planning through to service delivery shows the potential to track value through a service value chain and measure the impact of AI. At its Team '23 conference, Atlassian announced the general availability of Atlassian Analytics, as well as early access to new generative artificial intelligence features.

Please Note: Extended description available upon request.

Table of Contents

5 Pages
Executive Snapshot
In This Market Note
IDC's Point of View
How Unifying Analytics May Show Product and Service Value
Where Agile Meets ITIL
Possible Insights into the Value of AI
Atlassian's Opportunity
Considerations for IT Leaders
Learn More
Related Research
Synopsis

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