Agentforce 2dx: Enhancing AI Agent Development with the Agentforce API and the New Salesforce Developer Edition

This IDC Market Note examines Salesforce’s recently released Agentforce 2dx. Agentforce 2dx is Salesforce’s next version of its platform for building, deploying, and managing AI agents. “The release of Agentforce 2dx marks significant progress in the evolution of agentic AI developer technologies because it empowers developers and businesses to expediently integrate autonomous AI agents into enterprise workflows,” said Arnal Dayaratna, research VP, Software Development, IDC. “The Agentforce API enhances extensibility by enabling seamless integration of AI agents into a plurality of systems, workflows, and applications through standardized endpoints. Meanwhile, the new Salesforce Developer Edition equips developers with enterprise-grade tools such as CLI support, VS Code integration, and advanced testing capabilities that have the potential to ensure rigorous governance and scalability for agentic AI solutions. These features position Agentforce 2dx as a critical enabler for creating robust AI agents that specialize in enterprise-grade and mission-critical use cases.”