Three Actions to Make Hybrid Work Enduring

Three Actions to Make Hybrid Work Enduring

This IDC Perspective assesses the future of work in light of findings from the U.S. Census Bureau. Having experienced the surprising productivity benefits of remote work during the COVID-19 pandemic, organizations must embrace a hybrid work environment as a key element in the future of work. This document prescribes three essential tasks that are necessary for success in the era of the hybrid workforce — consider hybrid work in the context of the future of work, build technology infrastructure to support hybrid work, and identify segments of the corporate workforce for hybrid work. "Although employees are returning to the office, their workplace experience will not be the same as before the COVID-19 pandemic. Some corporate leaders discount remote work productivity gains due to the COVID-19 pandemic as an outlier, but for some job roles, tasks, and projects, remote workers can and will be more productive. During this period of change, attitudes will change gradually. IT leaders must build the infrastructure to support a hybrid workforce that includes remote workers, in-office workers, and many workers who will be both. Investing in technology for both in-office and remote workers will pay off as organizations search for and find the right balance of hybrid work for their corporate mission." — Amy Loomis, PhD., research vice president, Future of Work at IDC

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