This IDC Perspective looks at how AI can help legal organizations to improve operations and prepare for future advancements. Generative AI (GenAI) is not yet ready for widespread adoption in legal departments, but traditional AI and machine learning offer tangible benefits today — particularly in ediscovery, ebilling, matter management, and contract management. Embracing these technologies can significantly enhance efficiency and prepare legal organizations for future advancements. However, careful selection of AI tools and vendor partners by focusing on data quality and relevance is crucial for maximizing the benefits and avoiding pitfalls. "Embrace AI in legal departments today to leapfrog into future efficiencies and transformative benefits, avoiding the allure of unready GenAI," says Ryan O'Leary, research director, Privacy and Legal Technology at IDC.
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