Publisher: IBISWorld
Category: Call Centers

Call Centers market research reports by IBISWorld

(6 reports matching your criteria)
    • Telemarketing & Call Centers in the US - Industry Market Research Report

      Telemarketing & Call Centers in the US Telemarketers and call centers were somewhat primed to weather the storm of the COVID-19 pandemic, particularly in terms of shelter-in-place and social distancing measures. While many call centers operate as physical locations, many of the services offered can ... Read More

    • Call Centre Operation in Australia - Industry Market Research Report

      Call Centre Operation in Australia SMEs primarily answer telephone calls and relay messages to clients. Companies also provide telemarketing services on a contract or fee basis, which includes promoting products and services, taking orders, soliciting contributions or donations, and providing inform ... Read More

    • Call Centres in the UK - Industry Market Research Report

      Call Centres in the UK - Industry Market Research Report Call Centres in the UK Over the five years through 2023-24, call centres' revenue is forecast to increase at a compound annual rate of 5% to reach £3.4 billion. More and more companies are making use of technology to boost customer inter ... Read More

    • Telemarketing & Call Centres in Canada - Industry Market Research Report

      Telemarketing & Call Centres in Canada - Industry Market Research Report Telemarketing & Call Centres in Canada The Telemarketing and Call Centres industry in Canada has struggled with falling demand and an overall hostile competitive landscape. Industry operators provide a variety of domestic and i ... Read More

    • Call Centre Operation in New Zealand - Industry Market Research Report

      Call Centre Operation in New Zealand - Industry Market Research Report Call Centre Operation in New Zealand The Call Centre Operation industry has declined due to reduced demand from COVID-19. Industry revenue has decreased to $276.6 million at an annualised 2.8% over the five years to 2022-23. Nega ... Read More

    • Call Centres in the UK - Industry Market Research Report

      Call Centres in the UK - Industry Market Research Report Call Centres in the UK Over the five years through 2022-23, call centres' revenue is forecast to increase at a compound annual rate of 1.4% to reach £2.5 billion. More and more, companies are making use of technology to boost customer in ... Read More

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