BFSI Contact Center Analytics Market Size, Share & Trends Analysis Report By Component (Solution, Service), By Deployment, By Enterprise Size, By Application, By End-use, By Region, And Segment Forecasts, 2025 - 2030

BFSI Contact Center Analytics Market Size, Share & Trends Analysis Report By Component (Solution, Service), By Deployment, By Enterprise Size, By Application, By End-use, By Region, And Segment Forecasts, 2025 - 2030


Neuralgia Treatment Market Growth & Trends

The global neuralgia treatment market size is expected to reach USD 3.43 billion in 2030 and is projected to grow at a CAGR of 6.7% from 2025 to 2030. The rising geriatric population, increasing incidence of trigeminal neuralgia, and the growing prevalence of diabetes are the key factors driving the market. Neuralgia is a burning, stabbing, and severe pain due to a damaged or irritated nerve.

The chronic pain in the nerves can occur due to various factors such as infection, diabetes, aging, multiple sclerosis, or any similar disorders that damage the myelin sheath protecting certain nerves. Tumor compressing the trigeminal nerve can also cause the disorder. The prevalence of chronic pain in the trigeminal nerve increases with the aging population. According to the estimates published by the WHO, the geriatric population is anticipated to rise from 900.0 million in 2015 to 2.0 billion in 2050. The geriatric population is prone to many diseases such as diabetes and trigeminal neuralgia.

As per the American Association of Neuromuscular and Electrodiagnostic Medicine, the disorder usually affects the population aged 50 years or older. It also reported that women are more prone to trigeminal neuralgia than men. As per the study, The Patient’s Journey Through Trigeminal Neuralgia published by the International Association for The Study of Pain (IASP), the incidence rate of the disorder in the general population is 3.4 to 5.9 per 100,000 population. It also reported that the incidence rate is comparatively higher in the geriatric population. Such factors are expected to boost market growth over the forecast period. Stereotactic radiosurgery and microvascular decompression are the two most common procedures being adopted to treat the disorder.

Neuralgia Treatment Market Report Highlights
  • The surgery segment dominated the market and accounted for a share of 64.8% in 2024. The growing demand for precise, non-invasive treatment options, such as robotic radiosurgery, is a key driver for the segment
  • The drug-based segment is expected to grow at the fastest CAGR of 7.0% over the forecast period
  • The hospital & clinics segment accounted for the largest market revenue share in 2024. Adopting advanced, non-invasive technologies in hospitals and clinics drives the market by providing more accurate and targeted treatments
  • The ambulatory surgery centers segment is expected to grow at the fastest CAGR over the forecast period
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Chapter 1. Methodology and Scope
1.1. Market Segmentation and Scope
1.2. Research Methodology
1.2.1. Information Procurement
1.3. Information or Data Analysis
1.4. Methodology
1.5. Research Scope and Assumptions
1.6. Market Formulation & Validation
1.7. Country Based Segment Share Calculation
1.8. List of Data Sources
Chapter 2. Executive Summary
2.1. Market Outlook
2.2. Segment Outlook
2.3. Competitive Insights
Chapter 3. BFSI Contact Center Analytics Variables, Trends, & Scope
3.1. Market Lineage Outlook
3.2. Market Dynamics
3.2.1. Market Drivers Analysis
3.2.2. Market Restraints Analysis
3.2.3. Industry Challenge
3.3. BFSI Contact Center Analytics Analysis Tools
3.3.1. Industry Analysis - Porter’s
3.3.1.1. Bargaining power of the suppliers
3.3.1.2. Bargaining power of the buyers
3.3.1.3. Threats of substitution
3.3.1.4. Threats from new entrants
3.3.1.5. Competitive rivalry
3.3.2. PESTEL Analysis
Chapter 4. BFSI Contact Center Analytics Market: Component Estimates & Trend Analysis
4.1. Segment Dashboard
4.2. BFSI Contact Center Analytics Market: Component Movement Analysis, 2024 & 2030 (USD Million)
4.3. Solution
4.3.1. Solution Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.3.2. Cross-Channel Analytics
4.3.2.1. Cross-Channel Analytics Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.3.3. Performance Analytics
4.3.3.1. Performance Analytics Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.3.4. Predictive Analytics
4.3.4.1. Predictive Analytics Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.3.5. Speech Analytics
4.3.5.1. Speech Analytics Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.3.6. Text Analytics
4.3.6.1. Text Analytics Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.4. Service
4.4.1. Service Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.4.2. Integration & Deployment
4.4.2.1. Integration & Deployment Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.4.3. Support & Maintenance
4.4.3.1. Support & Maintenance Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.4.4. Training & Consulting
4.4.4.1. Training & Consulting Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.4.5. Managed Services
4.4.5.1. Managed Services Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
Chapter 5. BFSI Contact Center Analytics Market: Deployment Estimates & Trend Analysis
5.1. Segment Dashboard
5.2. BFSI Contact Center Analytics Market: Deployment Movement Analysis, 2024 & 2030 (USD Million)
5.3. On Premise
5.3.1. On Premise Deployment Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
5.4. Hosted
5.4.1. Hosted Deployment Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
Chapter 6. BFSI Contact Center Analytics Market: Application Estimates & Trend Analysis
6.1. Segment Dashboard
6.2. BFSI Contact Center Analytics Market: Application Movement Analysis, 2024 & 2030 (USD Million)
6.3. Automatic Call Distributor
6.3.1. Automatic Call Distributor Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
6.4. Customer Experience Management
6.4.1. Customer Experience Management Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
6.5. Log Management
6.5.1. Log Management Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
6.6. Real-Time Monitoring & Reporting
6.6.1. Real-Time Monitoring & Reporting Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
6.7. Risk & Compliance Management
6.7.1. Risk & Compliance Management Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
6.8. Workforce Optimization
6.8.1. Workforce Optimization Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
6.9. Others (Customer Relationship Management, Chat Management, Performance Management)
6.9.1. Other Applications (Customer Relationship Management, Chat Management, Performance Management) Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
Chapter 7. BFSI Contact Center Analytics Market: End Use Estimates & Trend Analysis
7.1. Segment Dashboard
7.2. BFSI Contact Center Analytics Market: End Use Movement Analysis, 2024 & 2030 (USD Million)
7.3. Banking
7.3.1. Banking Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.4. Brokerage
7.4.1. Brokerage Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.5. Credit Union
7.5.1. Credit Union Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.6. Financial Institutions
7.6.1. Financial Institutions Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.7. Insurance
7.7.1. Insurance Market Estimates and Forecasts, 2018 - 2030 (USD Million)
Chapter 8. BFSI Contact Center Analytics Market; Region Estimates & Trend Analysis
8.1. BFSI Contact Center Analytics Market Share, By Region, 2024 & 2030 (USD Million)
8.2. North America
8.2.1. North America BFSI Contact Center Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.2.2. U.S.
8.2.2.1. U.S. BFSI Contact Center Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.2.3. Canada
8.2.3.1. Canada BFSI Contact Center Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.2.4. Mexico
8.2.4.1. Mexico BFSI Contact Center Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.3. Europe
8.3.1. Europe BFSI Contact Center Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.3.2. UK
8.3.2.1. UK BFSI Contact Center Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.3.3. Germany
8.3.3.1. Germany BFSI Contact Center Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.3.4. France
8.3.4.1. France BFSI Contact Center Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.4. Asia Pacific
8.4.1. Asia Pacific BFSI Contact Center Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.4.2. China
8.4.2.1. China BFSI Contact Center Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.4.3. India
8.4.3.1. India BFSI Contact Center Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.4.4. Japan
8.4.4.1. Japan BFSI Contact Center Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.4.5. Australia
8.4.5.1. Australia BFSI Contact Center Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.4.6. South Korea
8.4.6.1. South Korea BFSI Contact Center Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.5. Latin America
8.5.1. Latin America BFSI Contact Center Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.5.2. Brazil
8.5.2.1. Brazil BFSI Contact Center Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.6. MEA
8.6.1. MEA BFSI Contact Center Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.6.2. UAE
8.6.2.1. UAE BFSI Contact Center Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.6.3. KSA
8.6.3.1. KSA BFSI Contact Center Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
8.6.4. South Africa
8.6.4.1. South Africa BFSI Contact Center Analytics Market Estimates and Forecasts, 2018 - 2030 (USD Million)
Chapter 9. Competitive Landscape
9.1. Company Categorization
9.2. Company Market Positioning
9.3. Company Heat Map Analysis
9.4. Company Profiles/Listing
9.4.1. 8X8 Inc.
9.4.1.1. Participant’s Overview
9.4.1.2. Financial Performance
9.4.1.3. Application Benchmarking
9.4.1.4. Strategic Initiative
9.4.2. Cisco Systems, Inc.
9.4.2.1. Participant’s Overview
9.4.2.2. Financial Performance
9.4.2.3. Application Benchmarking
9.4.2.4. Strategic Initiative
9.4.3. Enghouse Interactive
9.4.3.1. Participant’s Overview
9.4.3.2. Financial Performance
9.4.3.3. Application Benchmarking
9.4.3.4. Strategic Initiative
9.4.4. Five9, Inc.
9.4.4.1. Participant’s Overview
9.4.4.2. Financial Performance
9.4.4.3. Application Benchmarking
9.4.4.4. Strategic Initiative
9.4.5. Genesys
9.4.5.1. Participant’s Overview
9.4.5.2. Financial Performance
9.4.5.3. Application Benchmarking
9.4.5.4. Strategic Initiative
9.4.6. Genpact
9.4.6.1. Participant’s Overview
9.4.6.2. Financial Performance
9.4.6.3. Application Benchmarking
9.4.6.4. Strategic Initiative
9.4.7. Mitel Networks Corp.
9.4.7.1. Participant’s Overview
9.4.7.2. Financial Performance
9.4.7.3. Application Benchmarking
9.4.7.4. Strategic Initiative
9.4.8. Oracle
9.4.8.1. Participant’s Overview
9.4.8.2. Financial Performance
9.4.8.3. Application Benchmarking
9.4.8.4. Strategic Initiative
9.4.9. SAP SE
9.4.9.1. Participant’s Overview
9.4.9.2. Financial Performance
9.4.9.3. Application Benchmarking
9.4.9.4. Strategic Initiative
9.4.10. Verint Systems Inc.
9.4.10.1. Participant’s Overview
9.4.10.2. Financial Performance
9.4.10.3. Application Benchmarking
9.4.10.4. Strategic Initiative

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