Global Service Delivery Automation Market 2024 by Company, Regions, Type and Application, Forecast to 2030

Global Service Delivery Automation Market 2024 by Company, Regions, Type and Application, Forecast to 2030

According to our (Global Info Research) latest study, the global Service Delivery Automation market size was valued at USD 2814 million in 2023 and is forecast to a readjusted size of USD 7238.6 million by 2030 with a CAGR of 14.5% during review period.

Service delivery automation, or SDA, is an umbrella term for the technologies that automate a series of human actions in a business or IT process. It can be used to: Search websites and gather pertinent information. Administer purchase orders and invoices.

North America accounted for the largest share of the global service delivery automation market due to the implementation of service delivery automation solutions across varied industries in this region. However, major growth will be witnessed in the Asia-Pacific region, mainly attributed to the increasing adoption of service delivery automation solutions across India, China, Japan, and South Korea. The market in the Latin American and MEA regions is growing at a comparatively slower rate due to lack of commercialization of technologies.

The Global Info Research report includes an overview of the development of the Service Delivery Automation industry chain, the market status of BFSI (IT Process Automation, Business Process Automation), IT, Telecommunication & Media (IT Process Automation, Business Process Automation), and key enterprises in developed and developing market, and analysed the cutting-edge technology, patent, hot applications and market trends of Service Delivery Automation.

Regionally, the report analyzes the Service Delivery Automation markets in key regions. North America and Europe are experiencing steady growth, driven by government initiatives and increasing consumer awareness. Asia-Pacific, particularly China, leads the global Service Delivery Automation market, with robust domestic demand, supportive policies, and a strong manufacturing base.

Key Features:

The report presents comprehensive understanding of the Service Delivery Automation market. It provides a holistic view of the industry, as well as detailed insights into individual components and stakeholders. The report analysis market dynamics, trends, challenges, and opportunities within the Service Delivery Automation industry.

The report involves analyzing the market at a macro level:

Market Sizing and Segmentation: Report collect data on the overall market size, including the revenue generated, and market share of different by Type (e.g., IT Process Automation, Business Process Automation).

Industry Analysis: Report analyse the broader industry trends, such as government policies and regulations, technological advancements, consumer preferences, and market dynamics. This analysis helps in understanding the key drivers and challenges influencing the Service Delivery Automation market.

Regional Analysis: The report involves examining the Service Delivery Automation market at a regional or national level. Report analyses regional factors such as government incentives, infrastructure development, economic conditions, and consumer behaviour to identify variations and opportunities within different markets.

Market Projections: Report covers the gathered data and analysis to make future projections and forecasts for the Service Delivery Automation market. This may include estimating market growth rates, predicting market demand, and identifying emerging trends.

The report also involves a more granular approach to Service Delivery Automation:

Company Analysis: Report covers individual Service Delivery Automation players, suppliers, and other relevant industry players. This analysis includes studying their financial performance, market positioning, product portfolios, partnerships, and strategies.

Consumer Analysis: Report covers data on consumer behaviour, preferences, and attitudes towards Service Delivery Automation This may involve surveys, interviews, and analysis of consumer reviews and feedback from different by Application (BFSI, IT, Telecommunication & Media).

Technology Analysis: Report covers specific technologies relevant to Service Delivery Automation. It assesses the current state, advancements, and potential future developments in Service Delivery Automation areas.

Competitive Landscape: By analyzing individual companies, suppliers, and consumers, the report present insights into the competitive landscape of the Service Delivery Automation market. This analysis helps understand market share, competitive advantages, and potential areas for differentiation among industry players.

Market Validation: The report involves validating findings and projections through primary research, such as surveys, interviews, and focus groups.

Market Segmentation

Service Delivery Automation market is split by Type and by Application. For the period 2019-2030, the growth among segments provides accurate calculations and forecasts for consumption value by Type, and by Application in terms of value.

Market segment by Type
IT Process Automation
Business Process Automation

Market segment by Application
BFSI
IT, Telecommunication & Media
Travel, Hospitality & Transportation
Retail & Consumer Goods
Healthcare & Pharmaceuticals
Manufacturing & Logistics
Others

Market segment by players, this report covers
IBM
Uipath SRL
Ipsoft
Blue Prism
Xerox
Nice Systems
Celaton Limited
Openspan
Automation Anywhere
Arago
Genfour
Exilant Technologies
Softomotive
Sutherland Global Services

Market segment by regions, regional analysis covers
North America (United States, Canada, and Mexico)
Europe (Germany, France, UK, Russia, Italy, and Rest of Europe)
Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Australia and Rest of Asia-Pacific)
South America (Brazil, Argentina and Rest of South America)
Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)

The content of the study subjects, includes a total of 13 chapters:

Chapter 1, to describe Service Delivery Automation product scope, market overview, market estimation caveats and base year.

Chapter 2, to profile the top players of Service Delivery Automation, with revenue, gross margin and global market share of Service Delivery Automation from 2019 to 2024.

Chapter 3, the Service Delivery Automation competitive situation, revenue and global market share of top players are analyzed emphatically by landscape contrast.

Chapter 4 and 5, to segment the market size by Type and application, with consumption value and growth rate by Type, application, from 2019 to 2030.

Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2019 to 2024.and Service Delivery Automation market forecast, by regions, type and application, with consumption value, from 2025 to 2030.

Chapter 11, market dynamics, drivers, restraints, trends and Porters Five Forces analysis.

Chapter 12, the key raw materials and key suppliers, and industry chain of Service Delivery Automation.

Chapter 13, to describe Service Delivery Automation research findings and conclusion.