Global Conversation Intelligence Platform Market 2024 by Company, Regions, Type and Application, Forecast to 2030

Global Conversation Intelligence Platform Market 2024 by Company, Regions, Type and Application, Forecast to 2030

Conversation Intelligence platforms leverage artificial intelligence, primarily in the forms of machine learning and natural language processing, to extract data from business call recordings.

The call recordings are then pulled into the CI software platform which analyzes and transcribes the conversation. The software identifies who is speaking, when they speak, important keywords and phrases, and pauses in the conversation. All of this is then used to process additional data and determine action items.

According to our (Global Info Research) latest study, the global Conversation Intelligence Platform market size was valued at US$ 1322 million in 2023 and is forecast to a readjusted size of USD 6894 million by 2030 with a CAGR of 26.9% during review period.

The top 5 participants in the conversation intelligence platform market are going.io, Chorus. ai (AffectLayer), SalesLoft, CallRail, and Revenue.io, accounting for about 40% of the market share.North America is the largest market, with a share about 38%, followed by Asia Pacific and Europe with the share about 28% and 18%. At present, the intelligent dialogue analysis market mainly takes cloud based as the main product, accounting for about 75% of the market. Its main application areas are large enterprises, with a market share of about 60%.

This report is a detailed and comprehensive analysis for global Conversation Intelligence Platform market. Both quantitative and qualitative analyses are presented by company, by region & country, by Type and by Application. As the market is constantly changing, this report explores the competition, supply and demand trends, as well as key factors that contribute to its changing demands across many markets. Company profiles and product examples of selected competitors, along with market share estimates of some of the selected leaders for the year 2024, are provided.

Key Features:

Global Conversation Intelligence Platform market size and forecasts, in consumption value ($ Million), 2019-2030

Global Conversation Intelligence Platform market size and forecasts by region and country, in consumption value ($ Million), 2019-2030

Global Conversation Intelligence Platform market size and forecasts, by Type and by Application, in consumption value ($ Million), 2019-2030

Global Conversation Intelligence Platform market shares of main players, in revenue ($ Million), 2019-2024

The Primary Objectives in This Report Are:

To determine the size of the total market opportunity of global and key countries

To assess the growth potential for Conversation Intelligence Platform

To forecast future growth in each product and end-use market

To assess competitive factors affecting the marketplace

This report profiles key players in the global Conversation Intelligence Platform market based on the following parameters - company overview, revenue, gross margin, product portfolio, geographical presence, and key developments. Key companies covered as a part of this study include Gong.io, Chorus.ai (ZoomInfo), SalesLoft, CallRail, Revenue.io, Jiminny, Invoca, Allego, Tethr, Observe.ai, etc.

This report also provides key insights about market drivers, restraints, opportunities, new product launches or approvals.

Market segmentation

Conversation Intelligence Platform market is split by Type and by Application. For the period 2019-2030, the growth among segments provides accurate calculations and forecasts for Consumption Value by Type and by Application. This analysis can help you expand your business by targeting qualified niche markets.

Market segmentation

Conversation Intelligence Platform market is split by Type and by Application. For the period 2018-2029, the growth among segments provides accurate calculations and forecasts for Consumption Value by Type and by Application. This analysis can help you expand your business by targeting qualified niche markets.

Market segment by Type
Cloud Based
On-premises

Market segment by Application
Small and Medium Enterprises (SMEs)
Large Enterprises

Market segment by players, this report covers
Gong.io
Chorus.ai (ZoomInfo)
SalesLoft
CallRail
Revenue.io
Jiminny
Invoca
Allego
Tethr
Observe.ai
CallMiner
Avoma
Mindtickle
Salesken
baidu
Ali cloud
tencent
huawei
Iflytek
AI Speech Co., Ltd.
BYAI Technology Co., Ltd
ZhiZhen smart
Shenzhen Zhuiyi Technology Co., Ltd.
Nanjing Star Bat Technology Co., Ltd.
Zhujian Intelligent Technology (Shanghai) Co., Ltd.

Market segment by regions, regional analysis covers

North America (United States, Canada and Mexico)

Europe (Germany, France, UK, Russia, Italy and Rest of Europe)

Asia-Pacific (China, Japan, South Korea, India, Southeast Asia and Rest of Asia-Pacific)

South America (Brazil, Rest of South America)

Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)

The content of the study subjects, includes a total of 13 chapters:

Chapter 1, to describe Conversation Intelligence Platform product scope, market overview, market estimation caveats and base year.

Chapter 2, to profile the top players of Conversation Intelligence Platform, with revenue, gross margin, and global market share of Conversation Intelligence Platform from 2019 to 2024.

Chapter 3, the Conversation Intelligence Platform competitive situation, revenue, and global market share of top players are analyzed emphatically by landscape contrast.

Chapter 4 and 5, to segment the market size by Type and by Application, with consumption value and growth rate by Type, by Application, from 2019 to 2030.

Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2019 to 2024.and Conversation Intelligence Platform market forecast, by regions, by Type and by Application, with consumption value, from 2024 to 2030.

Chapter 11, market dynamics, drivers, restraints, trends, Porters Five Forces analysis.

Chapter 12, the key raw materials and key suppliers, and industry chain of Conversation Intelligence Platform.

Chapter 13, to describe Conversation Intelligence Platform research findings and conclusion.