Global Cloud Telephony for Retail Market 2025 by Company, Regions, Type and Application, Forecast to 2031

Global Cloud Telephony for Retail Market 2025 by Company, Regions, Type and Application, Forecast to 2031

According to our (Global Info Research) latest study, the global Cloud Telephony for Retail market size was valued at US$ million in 2024 and is forecast to a readjusted size of USD million by 2031 with a CAGR of %during review period.

Cloud telephony is a type of unified communications as a service (UCaaS), essentially enabling organisations to run a business phone system through their internet connection. Also commonly known as cloud calling, cloud telephony offers business voice services, run and managed by a third-party operator or host. A cloud phone system, often in the form of a VoIP- based hosted PBX system (voice over internet protocol), carries voice calls as well as messaging, video calls and file sharing all under one unified platform via your business internet connectivity.

In the European market, Cloud Telephony for Retail key players include NFON, Enreach, Gamma, etc. The top three manufacturers hold a share about 35%. UK is the largest market in Europe, with a share about 15%, followed by France ang Germany. In terms of product, Unlimited Cloud Telephony is the largest segment, with a share over 56%. And in terms of application, the largest application is Small and Medium Business, followed by Large Enterprise.

This report is a detailed and comprehensive analysis for global Cloud Telephony for Retail market. Both quantitative and qualitative analyses are presented by company, by region & country, by Type and by Application. As the market is constantly changing, this report explores the competition, supply and demand trends, as well as key factors that contribute to its changing demands across many markets. Company profiles and product examples of selected competitors, along with market share estimates of some of the selected leaders for the year 2025, are provided.

Key Features:

Global Cloud Telephony for Retail market size and forecasts, in consumption value ($ Million), 2020-2031

Global Cloud Telephony for Retail market size and forecasts by region and country, in consumption value ($ Million), 2020-2031

Global Cloud Telephony for Retail market size and forecasts, by Type and by Application, in consumption value ($ Million), 2020-2031

Global Cloud Telephony for Retail market shares of main players, in revenue ($ Million), 2020-2025

The Primary Objectives in This Report Are:

To determine the size of the total market opportunity of global and key countries

To assess the growth potential for Cloud Telephony for Retail

To forecast future growth in each product and end-use market

To assess competitive factors affecting the marketplace

This report profiles key players in the global Cloud Telephony for Retail market based on the following parameters - company overview, revenue, gross margin, product portfolio, geographical presence, and key developments. Key companies covered as a part of this study include NFON, RingCentral, Cisco, Mitel Networks, Avaya, 8x8, Enreach, Destiny NV, Twilio, 3CX, etc.

This report also provides key insights about market drivers, restraints, opportunities, new product launches or approvals.

Market segmentation

Cloud Telephony for Retail market is split by Type and by Application. For the period 2020-2031, the growth among segments provides accurate calculations and forecasts for Consumption Value by Type and by Application. This analysis can help you expand your business by targeting qualified niche markets.

Market segment by Type
Unlimited Cloud Telephony
Metered Cloud Telephony

Market segment by Application
Small and Medium Business
Large Enterprise

Market segment by players, this report covers
NFON
RingCentral
Cisco
Mitel Networks
Avaya
8x8
Enreach
Destiny NV
Twilio
3CX
AVOXI
Soluno
VoIPstudio
Fuze
Gamma
Vonage
Zoom

Market segment by regions, regional analysis covers

North America (United States, Canada and Mexico)

Europe (Germany, France, UK, Russia, Italy and Rest of Europe)

Asia-Pacific (China, Japan, South Korea, India, Southeast Asia and Rest of Asia-Pacific)

South America (Brazil, Rest of South America)

Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)

The content of the study subjects, includes a total of 13 chapters:

Chapter 1, to describe Cloud Telephony for Retail product scope, market overview, market estimation caveats and base year.

Chapter 2, to profile the top players of Cloud Telephony for Retail, with revenue, gross margin, and global market share of Cloud Telephony for Retail from 2020 to 2025.

Chapter 3, the Cloud Telephony for Retail competitive situation, revenue, and global market share of top players are analyzed emphatically by landscape contrast.

Chapter 4 and 5, to segment the market size by Type and by Application, with consumption value and growth rate by Type, by Application, from 2020 to 2031

Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2020 to 2025.and Cloud Telephony for Retail market forecast, by regions, by Type and by Application, with consumption value, from 2026 to 2031.

Chapter 11, market dynamics, drivers, restraints, trends, Porters Five Forces analysis.

Chapter 12, the key raw materials and key suppliers, and industry chain of Cloud Telephony for Retail.

Chapter 13, to describe Cloud Telephony for Retail research findings and conclusion.