United Kingdom (UK) Protection Insurance - Critical Illness Market
Summary
This report provides an in-depth assessment of the critical illness insurance market, looking at current and historical market size with regards to changes in contracts and premiums. It examines how critical illness products are distributed and highlights notable changes in the competitive landscape, as well as the propositions of key market players. The value of claims is also assessed. The report provides five-year forecasts of contracts and premiums to 2027 and discusses how the market, distribution, and products offered are likely to change in the future (as well as the reasons for these changes).
In 2022, the number of contracts in the standalone critical illness market decreased by 4.2% to 70,600. Meanwhile, premiums increased by 18.2% to GBP28.7 million. Critical illness as a rider for term assurance saw contracts decrease by 5.9% and premiums fall by 2% in 2022. Legal & General (L&G) was the top provider of critical illness insurance in 2022 with a market share of 21.8% for all contracts sold (both standalone and as a rider).
Scope
The cost-of-living crisis has impacted consumer behavior, with some individuals canceling policies. As a result, insurers should look to come up with more affordable or flexible policies.
Insurers should look to improve their underwriting capabilities to include those that have chronic conditions, such as Type 2 diabetes. Given that this market is relatively untapped, it opens up the possibility for growth.
Consumers have been shifting towards the purchase of insurance online, sped up by the pandemic’s impact on digital adoption. The life insurance sector has generally been behind on digitalization; however, shifting consumer dynamics should act as a catalyst for insurers to improve their digital capabilities.
Reasons to Buy
Examine the size of the standalone critical illness insurance market
Identify the leading providers of critical illness
Learn about the implications of the cost-of-living crisis on the market
Understand the influence of a variety of factors on market growth
Executive Summary
Background: The Protection Market
The protection market declined in 2022
Standalone critical illness has the smallest share of premiums
Table However, the segment's share of premiums rose from 3.1% in 2021 to 3.7% in 2022
IFAs make up the lion's share of the protection market
Table Restricted channel premiums rose by 52% in 2022
The Critical Illness Market
Critical illness contracts decreased by 4.2% in 2022
The rider market is much larger than standalone critical illness
The independent advice channel grew substantially in 2022
Table The independent advice channel recorded substantial growth over the review period
The value and number of critical illness claims rose in 2022
Cancer dominates the critical illness claims environment
Table Cancer accounted for 65.4% of the number of claims and 67.2% of value in 2022
Market Drivers
Insurers cover a variety of illnesses to target a greater number of customers
Mortgage lending has remained consistent despite economic struggles
Increased organ availability in the UK could benefit critical illness providers
Post-COVID impacts to the protection market
AI can be leveraged to enhance and streamline the value chain
The Consumer Duty rules are designed to provide better customer outcomes
Digitalization is crucial to keep up with changing consumer dynamics
Product Launches and Innovation
Vitality introduced a new serious illness proposition
HSBC Life extends its critical illness offering to diabetics
Other partnerships and innovations
Competitive Landscape
L&G holds a fifth of the critical illness market
Table However, its market share contracted over the review period
Company Profile: Legal & General
Company Profile: Aviva
Company Profile: AIG
Forecasts
The critical illness market is set to grow continuously until 2027
Standalone critical illness will record strong growth out to 2027
Willingness to share genetic testing results differs between customers
The cost-of-living crisis will put pressure on the number of policies sold
The NHS backlog continues to increase in 2023
Embedded insurance could boost the number of contracts in the market