United Kingdom (UK) Protection Insurance - Whole of Life Assurance
Summary
In 2022, whole of life contracts fell for the third consecutive year, plummeting by 23.4% to 212,500. Premiums fell by 11.7% to GBP82.3 million. Guaranteed acceptance policies accounted for 86.3% of contracts in 2022, but only 51.4% of premiums. Most whole of life policies are sold without any kind of advice, with purchasing behavior increasingly moving towards online methods.
In terms of new business premiums, the whole of life market is set to record a compound annual growth rate (CAGR) of 0.6% to 2027. The number of contracts will increase by 1.7% over the same period, climbing from 212,500 in 2021 to 231,500 in 2027. Pressure on affordability provoked by the cost-of-living crisis will have an impact over the forecast period. Growth in contracts will primarily be driven by the guaranteed acceptance market as the crisis begins to fade, making cover more affordable for consumers.
Insurers should look to introduce more affordable or flexible policies that allow customers to miss monthly payments without having their contract canceled as a result. Scottish Friendly’s new product is an example of adapting to evolving consumers needs. Innovations target simplifying underwriting for mental conditions, as well as creating products that cater to individuals who cannot make monthly payments due to the cost-of-living crisis. Partnerships may open up new development opportunities (such as access to a larger customer base) in the future.
SunLife was the top provider in 2022 due to its dominant position in the over-50s market. SunLife recorded a market share of 48.5%, which was an 8.1 percentage point (pp) decline from 2021. The market's top five providers controlled 83.1% of the market.
United Kingdom (UK) Protection Insurance - Whole of Life Assurance report provides an in-depth assessment of the whole of life market, looking at current and historical market size with regards to changes in contracts and premiums. It examines how whole of life products are distributed, and highlights key changes in the competitive landscape, as well as the propositions of the key players. The value of claims is also assessed. It provides five-year forecasts for market size by contracts and premiums to 2027 and discusses how the market, distribution, and products offered are likely to change in the future, as well as the reasons for these changes.
Scope
SunLife was the top provider in 2022 due to its dominant position in the over-50s market. Meanwhile, the market's top five providers controlled 83.1% of the market.
Innovations target simplifying underwriting for mental conditions, as well as creating products that cater to individuals who cannot make monthly payments due to the cost-of-living crisis.
Further investments in digitalization should make whole of life products more accessible to tech-savvy individuals, potentially increasing the customer base.
Reasons to Buy
Examine the size of the whole of life assurance market.
Learn about key market drivers, including the impact of COVID-19 and the cost-of-living crisis.
Discover which providers lead the way in the whole of life assurance space.
Understand how whole of life assurance claims compare to other protection products.
Executive Summary
Background: The Protection Market
The protection market declined in 2022
Term assurance dominates the UK protection market
IFAs make up the lion’s share of the protection market
The Whole of Life Assurance Market
The whole of life market fell drastically in 2022
Underwritten policies account for almost half of premiums in the market
The non-advised channel dominates guaranteed acceptance
Non-advised continues to grow for underwritten policies
Whole of life accounted for the majority of claims paid in 2022
Whole of life was responsible for a quarter of COVID-19 claims paid in 2022
Market Drivers
UK funeral costs decreased in 2022, but the overall cost of dying increased
FCA regulations will enhance comparability of over-50s policies and funeral plans
The IHT threshold has been frozen until 2028
Post-COVID impacts to the protection market
AI can be leveraged to enhance and streamline the value chain
The Consumer Duty rules are designed to provide better customer outcomes
Over-50s online purchases increased in 2022
Product Launches and Innovation
Scottish Friendly introduces over-50s guaranteed life insurance product
SunLife and Swiss Re’s iptiQ launch digital over-50s life insurance
Other partnerships and innovations
Competitive Landscape
SunLife accounts for almost half of the whole of life market
Company Profile: SunLife
Company Profile: Scottish Friendly
Company Profile: AIG
Forecasts
The whole of life market is set to grow in 2023
The whole of life market will grow over the forecast period
The cost-of-living crisis will put pressure on the number of policies sold
Digitalization will become essential to keep up with changing consumer dynamics
Bancassurance and embedded insurance will be key trends