United Kingdom (UK) Online Retailing Market Size, Segment Analysis, Drivers and Constraints, Trends and Forecast, 2021-2025

United Kingdom (UK) Online Retailing Market Size, Segment Analysis, Drivers and Constraints, Trends and Forecast, 2021-2025

Summary

United Kingdom (UK) Online Retailing Market Size, Segment Analysis, Drivers and Constraints, Trends and Forecast, 2021-2025 report offers comprehensive insight and analysis of the online channel in the UK, the main trends and hot issues, major players and consumer shopping behaviour. It also provides forecasts to 2025 across key retail sectors.

The COVID-19 pandemic hastened the shift to online, with the UK online retail market growing by over 40% in 2020 as non-essential stores temporarily closed, and consumers were also encouraged to remain at home as much as possible.

The click & collect market will account for almost 11% of UK online retail sales in 2025, as it outperforms the overall online market, growing by over 50% between 2020 and 2025.

Key Highlights

  • The food & grocery sector, which saw its physical locations remain open throughout the pandemic, achieved the highest level of growth, with online revenue up over 75% in 2020. The online food & grocery segment is less mature compared to other sectors in the retail market such as electricals and clothing & footwear, with online penetration remaining low.
  • While the pandemic accelerated a trend already present in the UK retail sector - the online market growing as a share of total retail - there will be a minor fall in online penetration in 2022 as stores are expected to remain open for the entirety of the year ensuring some shoppers will return to using physical locations more frequently.
  • With social outings having resumed and consumers opting for a hybrid-working format, click & collect will increase in appeal over the next five years. Growth in the click & collect market will be driven by the health & beauty and clothing & footwear sectors.
Reasons to Buy
  • Use our in-depth consumer and market insight to learn about the growth of different sectors online and the issues affecting the online market to ensure you capitalise on high growth areas such as click & collect and third-party pickup in a given sector.
  • Understand why and how consumers shop online for different products to capitalise on the growth in the online market.
  • Understand which retailers have the most popular online propositions in each sector, enabling you to better compete with market leading players and enhance your own online propositions.


Companies Mentioned

Aldi
Amazon
Amazon Fresh
AO
Apple
Argos
ASDA
ASOS
Audible
B&Q
Book Depository
Boots
Currys
Debenhams
DFS
Dunelm
Facebook
Farmdrop
Feelunique
GAME
Getir
Google
Gorillas
H&M
HMV
Holland & Barrett
Home Bargains
Homebase
Hotel Chocolat
Iceland
IKEA
Instagram
iTunes
John Lewis & Partners
Laithwaites
Lidl
Lookfantastic
Marks & Spencer
Matalan
Milk & More
Moonpig
Morrisons
New Look
Next
Nike
Nintendo
Oak Furniture Land
Ocado
Playstation
Sainsbury's
Screwfix
Sky
Sports Direct
Steam
Superdrug
Tesco
The Body Shop
The Book People
The Range
The Works
TikTok
Toolstation
Twitter
Very
Waitrose & Partners
Waterstones
Wayfair
WH Smith
Wickes
Wilko
World of Books
YouTube
Zara

  • Executive Summary
  • Key Trends in the UK Online Market
    • UK Online Market Drivers
    • UK Online Market Inhibitors
    • Key Trends: Rise in Q-commerce in the food & grocery sector
    • Key Trends: New Online Shoppers
    • Key Trends: Physical locations supporting the online channel
  • The UK Online Market: Market Size and Forecasts 2020-2025
    • UK Online Market, five year growth 2015, 2020 & 2025
    • UK Online Market Size, 2015-2025
    • UK Online Growth vs Total Retail Growth, 2015-2025
    • UK Online Share of Total Retail, 2015-2025
    • UK Online Non-Food Share of Non-Food Retail, 2015-2025
    • UK Fulfilment Method Share of Online Retail, 2015, 2020, &2025
  • The UK Online Market: Sector Performance and Forecasts 2020-2025
    • Key Sector Trends
    • UK Online Sector Growth %, 2020-2025
    • UK Online Market by Sector %, 2015-2025
    • UK Online Market Sector Value and Forecast, 2015, 2020 & 2025
      • Table UK Online Market Sector Value and Forecast, 2015, 2020 & 2025
    • UK Online Sector Penetration %, 2020
    • UK Click & Collect Sector Sales, 2015, 2020 & 2025
      • Table UK Click & Collect Sector Sales, 2015, 2020 & 2025
    • UK Third-Party Pickup Sector Sales, 2015, 2020 & 2025
      • Table UK Third-Party Pickup Sector Sales, 2015, 2020 & 2025
    • UK Online Returns Market by Sector, 2015, 2020 & 2025
      • Table UK Online Returns Market by Sector, 2015, 2020 & 2025
    • UK Online Books Market, 2015-2025
    • UK Books Market Growth by Channel, 2020-2025
    • UK Online Clothing & Footwear Market, 2015-2025
    • UK Clothing & Footwear Market Growth by Channel, 2020-2025
    • UK Online DIY & Gardening Market, 2015-2025
    • UK DIY & Gardening Market Growth by Channel, 2020-2025
    • UK Online Electricals Market, 2015-2025
    • UK Electricals Market Growth by Channel, 2020-2025
    • UK Online Entertainment Market, 2015-2025
    • UK Entertainment Market Growth by Channel, 2020-2025
    • UK Online Food & Grocery Market, 2015-2025
    • UK Food & Grocery Market Growth by Channel, 2020-2025
    • UK Online Furniture & Floorcoverings Market, 2015-2025
    • UK Furniture & Floorcoverings Market Growth by Channel, 2020-2025
    • UK Online Health & Beauty Market, 2015-2025
    • UK Health & Beauty Market Growth by Channel, 2020-2025
    • UK Online Homewares Market, 2015-2025
    • UK Homewares Market Growth by Channel, 2020-2025
  • Competitive Landscape: Retailer usage
    • Top 10 Retailers Purchased from by Sector, 2021
  • Consumers
    • Key Consumer Trends
    • UK Online Shopper Penetration & Profile, 2020
    • UK Online Books Shopper Penetration, 2020 & 2021
    • UK Online Clothing & Footwear Shopper Penetration, 2020 & 2021
    • UK Online DIY & Gardening Shopper Penetration, 2020 & 2021
    • UK Online Electricals Shopper Penetration, 2020 & 2021
    • UK Online Entertainment Shopper Penetration, 2020 & 2021
    • UK Online Food & Grocery: Weekly or Regular Shop Shopper Penetration, 2020 & 2021
    • UK Online Furniture & Floorcoverings Shopper Penetration, 2020 & 2021
    • UK Online Health & Beauty Shopper Penetration, 2020 & 2021
    • UK Online Homewares Shopper Penetration, 2020 & 2021
    • Online Shopping Drivers, 2020 & 2021
    • Online Shopping Drivers, 2021
      • Table Online Shopping Drivers %, 2021
    • Device Penetration, 20217-2021
    • Device Penetration, 2021
    • Online Returns Method Usage, 2018-2021
    • Drivers of Online Clothing & Footwear Returns, 2018-2021
    • Social Media Penetration, 2021
    • Location of Online Purchases, 2019, 2020 and 2021
  • Methodology, Definitions & Contacts
    • Methodology
    • Definitions
    • Contact Us

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook
Cookie Settings