United Kingdom (UK) Online Retailing Market Size, Segment Analysis, Drivers and Constraints, Trends and Forecast, 2021-2025

United Kingdom (UK) Online Retailing Market Size, Segment Analysis, Drivers and Constraints, Trends and Forecast, 2021-2025

Summary

United Kingdom (UK) Online Retailing Market Size, Segment Analysis, Drivers and Constraints, Trends and Forecast, 2021-2025 report offers comprehensive insight and analysis of the online channel in the UK, the main trends and hot issues, major players and consumer shopping behaviour. It also provides forecasts to 2025 across key retail sectors.

The COVID-19 pandemic hastened the shift to online, with the UK online retail market growing by over 40% in 2020 as non-essential stores temporarily closed, and consumers were also encouraged to remain at home as much as possible.

The click & collect market will account for almost 11% of UK online retail sales in 2025, as it outperforms the overall online market, growing by over 50% between 2020 and 2025.

Key Highlights

• The food & grocery sector, which saw its physical locations remain open throughout the pandemic, achieved the highest level of growth, with online revenue up over 75% in 2020. The online food & grocery segment is less mature compared to other sectors in the retail market such as electricals and clothing & footwear, with online penetration remaining low.
• While the pandemic accelerated a trend already present in the UK retail sector - the online market growing as a share of total retail - there will be a minor fall in online penetration in 2022 as stores are expected to remain open for the entirety of the year ensuring some shoppers will return to using physical locations more frequently.
• With social outings having resumed and consumers opting for a hybrid-working format, click & collect will increase in appeal over the next five years. Growth in the click & collect market will be driven by the health & beauty and clothing & footwear sectors.

• Use our in-depth consumer and market insight to learn about the growth of different sectors online and the issues affecting the online market to ensure you capitalise on high growth areas such as click & collect and third-party pickup in a given sector.
• Understand why and how consumers shop online for different products to capitalise on the growth in the online market.
• Understand which retailers have the most popular online propositions in each sector, enabling you to better compete with market leading players and enhance your own online propositions.

Companies Mentioned

Aldi
Amazon
Amazon Fresh
AO
Apple
Argos
ASDA
ASOS
Audible
B&Q
Book Depository
Boots
Currys
Debenhams
DFS
Dunelm
Facebook
Farmdrop
Feelunique
GAME
Getir
Google
Gorillas
H&M
HMV
Holland & Barrett
Home Bargains
Homebase
Hotel Chocolat
Iceland
IKEA
Instagram
iTunes
John Lewis & Partners
Laithwaites
Lidl
Lookfantastic
Marks & Spencer
Matalan
Milk & More
Moonpig
Morrisons
New Look
Next
Nike
Nintendo
Oak Furniture Land
Ocado
Playstation
Sainsbury's
Screwfix
Sky
Sports Direct
Steam
Superdrug
Tesco
The Body Shop
The Book People
The Range
The Works
TikTok
Toolstation
Twitter
Very
Waitrose & Partners
Waterstones
Wayfair
WH Smith
Wickes
Wilko
World of Books
YouTube
Zara