Retail Occasions Series: UK Black Friday 2024

Retail Occasions Series: UK Black Friday 2024


Summary

The UK Black Friday 2024 report forms part of GlobalData's Retail Occasions series, and offers a comprehensive insight into the consumer dynamics and spending habits of UK consumers for Black Friday. The report analyses the major players, the main trends, and consumer attitudes.

During this year's Black Friday promotional period, almost two-thirds of consumers made purchases, surpassing pre-pandemic levels and marking the highest shopper penetration ever recorded. Consumers felt more financially secure, driving this trend, with around 30% reporting feeling better off this year than last.

Scope
  • During this year's Black Friday promotional period, almost two-thirds of consumers made purchases, surpassing pre-pandemic levels and marking the highest shopper penetration ever recorded.
  • One of the biggest trends seen among shoppers this Black Friday is consumers using deals and discounts for practical purchases. over two-fifths of consumers delayed buying an item to leverage Black Friday deals, indicating they spent on items they had already planned to purchase.
  • Black Friday 2024 was a crucial promotional period for consumers to complete their Christmas shopping, with almost 40% of consumers buying all or most of their Christmas shopping during this event, up on 2023
Reasons to Buy
  • Identify the key retailers used by consumers to purchase products across various Black Friday categories, and what drives consumers to shop with these retailers.
  • Understand the impact Black Friday & Cyber Monday have on influencing consumers purchasing decisions.
  • Understand the popular channels used by consumers when shopping during the Black Friday period.
  • Identify the products consumers purchased the most within each sector this year, and how this compares to 2023.


KEY FINDINGS
Chart of the month - Younger consumers opt for lower ticket items during the Black Friday promotional period
The key findings
Trend insight - stores
Trend insight - online
Trend insight - alternative promotions
CONSUMER ATTITUDES
Buying dynamics
Participation
Barriers to purchase
Financial wellbeing
Black Friday spending
Financial spending
Purchase timing
Impact on timing
Impact on Christmas spend
Purchasing recipients
Research
Retailer promotions
Consumer attitudes
Consumer preferences
Online spending
Black Friday & Cyber Monday statements
Retailer selection
Retailer ratings - grocers
Retailer ratings - non-food retailer
Retailer drivers by category
ELECTRICALS & TECHNOLOGY
Buying dynamics
Retailer selection
Channel usage
Store type
Device usage
Fulfilment
Spending
Online spending
Buying dynamics
Amazon electricals
CLOTHING & FOOTWEAR
Buying dynamics
Retailer selection
Channel usage
Store type
Device usage
Fulfilment
Spending
Online spending
Buying dynamics
Black Friday & Cyber Monday statements
HEALTH & BEAUTY
Buying dynamics
Retailer selection
Channel usage
Store type
Device usage
Fulfilment
Spending
Online spending
Buying dynamics
ENTERTAINMENT & LEISURE
Buying dynamics
Retailer selection
Channel usage
Store type
Device usage
Fulfilment
Spending
Online spending
Buying dynamics
HOMEWARES, FURNITURE & DIY
Buying dynamics
Retailer selection
Channel usage
Store type
Device usage
Fulfilment
Spending
Online spending
Buying dynamics
SPECIALITY FOOD & DRINK
Buying dynamics
Retailer selection
Channel usage
Store type
Device usage
Fulfilment
Spending
Online spending
Buying dynamics
MISCELLANEOUS PRODUCTS
Buying dynamics
Retailer selection
Channel usage
Store type
Device usage
Fulfilment
Spending
Online spending
Buying dynamics
METHODOLOGY
Technical details: Consumer survey work
List of Tables
Impact of Black Friday/Cyber Monday period on timing of purchasing, 2024
Proportion of spend online, 2023 & 2024
Retailer ratings across key measures - grocers, 2024
Retailer ratings across key measures - non-food retailers, 2024
Percentage point change - top 10 retailers shopped at for electricals & technology, 2023 to 2024
Proportion of spend online, electricals & technology, 2023 & 2024
Products purchased, audio visual, 2023 & 2024
Retailers used, audio visual, 2023 & 2024
Products purchased, computers & tablets, 2023 & 2024
Retailers used, computers & tablets, 2023 & 2024
Products purchased, home appliances, 2023 & 2024
Retailers used, home appliances, 2023 & 2024
Products purchased, personal grooming, 2023 & 2024
Retailers used, personal grooming, 2023 & 2024
Products purchased, gaming hardware, 2023 & 2024
Retailers used, gaming hardware, 2023 & 2024
Products bought on impulse, 2023 & 2024
Products purchased, Amazon hero products, 2023 & 2024
Products bought on impulse, Amazon hero products, 2023 & 2024
Percentage point change - top 10 retailers shopped at for clothing & footwear, 2023 to 2024
Proportion of spend online, clothing & footwear, 2023 & 2024
Products purchased, clothing, 2023 & 2024
Retailers used, clothing, 2023 & 2024
Products purchased, footwear, 2023 & 2024
Retailers used, footwear, 2023 & 2024
Products purchased, accessories, 2023 & 2024
Retailers used, accessories, 2023 & 2024
Products bought on impulse, clothing & footwear, 2023 & 2024
Products purchased, health & beauty, 2023 & 2024
Percentage point change - top 10 retailers shopped at for health & beauty, 2023 to 2024
Proportion of spend online, health & beauty, 2023 & 2024
Products bought on impulse, health & beauty, 2023 & 2024
Percentage point change - top 10 retailers shopped at for entertainment & leisure, 2023 to 2024
Proportion of spend online, entertainment & leisure, 2023 & 2024
Products purchased, entertainment & books, 2023 & 2024
Retailers used, entertainment & books, 2023 & 2024
Products purchased, toys & games, 2023 & 2024
Retailers used, toys & games, 2023 & 2024
Products purchased, sports & leisure, 2023 & 2024
Retailers used, sports & leisure, 2023 & 2024
Products bought on impulse, entertainment & leisure, 2023 & 2024
Percentage point change - top 10 retailers shopped at for homewares, furniture & DIY, 2023 to 2024
Proportion of spend online, homewares, furniture & DIY, 2023 & 2024
Products purchased, homewares, 2023 & 2024
Retailers used, homewares, 2023 & 2024
Products purchased, furniture, 2023 & 2024
Retailers used, furniture, 2023 & 2024
Products purchased, DIY & gardening, 2023 & 2024
Retailers used, DIY & gardening, 2023 & 2024
Products purchased, floorcoverings, 2023 & 2024
Retailers used, floorcoverings, 2023 & 2024
Products bought on impulse, homewares, furniture & DIY, 2023 & 2024
Delivery before Christmas as a driver of purchase, 2023 & 2024
Percentage point change - top 10 retailers shopped at for speciality food & drink, 2023 to 2024
Proportion of spend online, specialty food & drink, 2023 & 2024
Products purchased, food & nutrition, 2023 & 2024
Retailers used, food & nutrition, 2023 & 2024
Products purchased, drinks, 2023 & 2024
Retailers used, drinks, 2023 & 2024
Products bought on impulse, specialty food & drink, 2023 & 2024
Percentage point change - top 10 retailers shopped at for miscellaneous products, 2023 to 2024
Proportion of spend online, miscellaneous products, 2023 & 2024
Products purchased, stationery, 2023 & 2024
Retailers used, stationery, 2023 & 2024
Products purchased, pet care, 2023 & 2024
Retailers used, pet care, 2023 & 2024
Products purchased, seasonal, 2023 & 2024
Retailers used, seasonal, 2023 & 2024
Products bought on impulse, miscellaneous products, 2023 & 2024
List of Figures
Chart of the month - Younger consumers opt for lower ticket items during the Black Friday promotional period
Black Friday shopper penetration, 2022, 2023 & 2024
Participation this year and last year, 2023 & 2024
Why did you not purchase anything during the Black Friday or Cyber Monday promotional periods this year, 2023 & 2024
Financial wellbeing compared to last year, 2023 & 2024
Black Friday spending compared to last year, 2023 & 2024
Why did you spend more this Black Friday/ Cyber Monday, 2023 & 2024
Why did you spend less this Black Friday/ Cyber Monday, 2023 & 2024
How consumers financed Black Friday spending compared to last year, 2023 & 2024
What day consumers made their purchase, 2023 & 2024
Impact of Black Friday/Cyber Monday period on timing of purchasing, 2023 & 2024
Influence of Black Friday/Cyber Monday promotional period on Christmas gift purchasing, 2023 & 2024
Which sectors consumers purchased from when buying Christmas gifts during the Black Friday/ Cyber Monday promotional period, 2023 & 2024
Who were the items for that you purchased during the Black Friday or Cyber Monday promotional periods, 2023 & 2024
What research, if any, did you do before purchasing during the Black Friday or Cyber Monday promotional periods, 2023 & 2024
Which retailer is the first port of call when looking for Black Friday purchases, 2024, & change on 2023
Do you expect retailers to offer deals, and do they influence where you shop, 2024
What sort of deals are most appealing/taken advantage of during the Black Friday or Cyber Monday promotional periods, 2024
Why did you not spend instore during the Black Friday or Cyber Monday promotional periods?, 2024
What percentage of spend was online when purchasing Black Friday/ Cyber Monday items, 2023 & 2024
Agreement and disagreement with statements about Black Friday & Cyber Monday, 2024, & change on 2023
Which retailer did the best job of promoting or communicating deals during the Black Friday or Cyber Monday promotional periods this year, 2024, & change on 2023
Retailer drivers by category, 2024
Electricals & technology shopper penetration, 2022, 2023 & 2024
Retailers shopped at for electricals & technology, 2023 & 2024
What’s driving retailer selection for electricals & technology, 2024
Consumers using each channel for electricals & technology, 2024
Consumers using each store type for electricals & technology, 2024
Consumers using each device for electricals & technology purchases, 2024
Consumers using each fulfilment option for electricals & technology, 2023 & 2024
Average spend on electricals & technology, 2024, & change on 2023
What percentage of electricals & technology spend was online when purchasing Black Friday/ Cyber Monday items, 2023 & 2024
Audio visual shopper penetration, 2022, 2023 & 2024
Screen size of TV purchases, 2023 & 2024
Definition of TV purchased, 2023 & 2024
Screen type of TV purchased, 2023 & 2024
Computers & tablets shopper penetration, 2022, 2023 & 2024
Home appliances shopper penetration, 2022, 2023 & 2024
Personal grooming shopper penetration, 2022, 2023 & 2024
Gaming & hardware shopper penetration, 2022, 2023 & 2024
Planned/impulse purchases, electricals & technology, 2023 & 2024
Amazon hero products shopper penetration, 2022, 2023 & 2024
Planned/impulse purchases, Amazon hero products, 2023 & 2024
Ordering dynamics, Amazon electricals, 202
Clothing & footwear shopper penetration, 2022, 2023 & 2024
Retailers shopped at for clothing & footwear, 2023 & 2024
What’s driving retailer selection for clothing & footwear, 202
Consumers using each channel for clothing & footwear, 202
Consumers using each store type for clothing & footwear, 202
Consumers using each device for clothing & footwear purchases, 2024
Consumers using each fulfilment option for clothing & footwear, 2023 & 2024
Average spend on clothing & footwear, 2024, & change on 2023
What percentage of clothing & footwear spend was online when purchasing Black Friday/ Cyber Monday items, 2023 & 2024
Clothing shopper penetration, 2022, 2023 & 2024
Footwear shopper penetration, 2022, 2023 & 2024
Accessories shopper penetration, 2022, 2023 & 2024
Clothing & footwear agreement and disagreement with statements about Black Friday & Cyber Monday, 2024, & change on 2023
Planned/impulse purchases, clothing & footwear, 2023 & 2024
Health & beauty shopper penetration, 2022, 2023 & 2024
Retailers shopped at for health & beauty, 2023 & 2024
What’s driving retailer selection for health & beauty, 2024
Consumers using each channel for health & beauty, 2024
Consumers using each store type for health & beauty, 2024
Consumers using each device for health & beauty purchases, 2024
Consumers using each fulfilment option for health & beauty, 2023 & 2024
Average spend on health & beauty, 2024, & change on 2023
What percentage of health & beauty spend was online when purchasing Black Friday/ Cyber Monday items, 2023 & 2024
Planned/impulse purchases, health & beauty, 2023 & 2024
When purchasing health & beauty items during the Black Friday and/or Cyber Monday promotional period, were these purchases any of the following, 2024
Entertainment & leisure shopper penetration, 2022, 2023 & 2024
Retailers shopped at for entertainment & leisure, 2023 & 2024
What’s driving retailer selection for entertainment & leisure, 2024
Consumers using each channel for entertainment & leisure, 2024
Consumers using each store type for entertainment & leisure, 2024
Consumers using each device for entertainment & leisure purchases, 2024
Consumers using each fulfilment option for entertainment & leisure, 2023 & 2024
Average spend on entertainment & leisure, 2024, & change on 2023
What percentage of entertainment & leisure spend was online when purchasing Black Friday/ Cyber Monday items, 2023 & 2024
Entertainment & books shopper penetration, 2022, 2023 & 2024
Toys & games shopper penetration, 2022, 2023 & 2024
Sports & leisure shopper penetration, 2022, 2023 & 2024
Planned/impulse purchases, entertainment & leisure, 2023 & 2024
Homewares, furniture & DIY shopper penetration, 2022, 2023 & 2024
Retailers shopped at for homewares, furniture & DIY, 2023 & 2024
What’s driving retailer selection for homewares, furniture & DIY, 2024
Consumers using each channel for homewares, furniture & DIY, 2024
Consumers using each store type for homewares, furniture & DIY, 2024
Consumers using each device for homewares, furniture & DIY purchases, 2024
Consumers using each fulfilment option for homewares, furniture & DIY, 2023 & 2024
Average spend on homewares, furniture & DIY, 2024, & change on 2023
What percentage of homewares, furniture & DIY spend was online when purchasing Black Friday/ Cyber Monday items, 2023 & 2024
Homewares shopper penetration, 2022, 2023 & 2024
Furniture shopper penetration, 2022, 2023 & 2024
DIY & gardening shopper penetration, 2022, 2023 & 2024
Floorcoverings shopper penetration, 2022, 2023 & 2024
Planned/impulse purchases, homewares, furniture & DIY, 2023 & 2024
Was delivery before Christmas a factor in whether or not to purchase furniture, 2023 & 2024
Speciality food & drink shopper penetration, 2022, 2023 & 2024
Retailers shopped at for speciality food & drink, 2023 & 2024
What’s driving retailer selection for speciality food & drink, 2024
Consumers using each channel for speciality food & drink, 202
Consumers using each store type for speciality food & drink, 2024
Consumers using each device for speciality food & drink purchases, 2024
Consumers using each fulfilment option for speciality food & drink, 2023 & 2024
Average spend on speciality food & drink, 2024, & change on 2023
What percentage of speciality food & drink spend was online when purchasing Black Friday/ Cyber Monday items, 2023 & 2024
Food and nutrition shopper penetration, 2022, 2023 & 2024
Drinks shopper penetration, 2022, 2023 & 2024
Planned/impulse purchases, speciality food & drink, 2023 & 2024
Miscellaneous products shopper penetration, 2022, 2023 & 2024
Retailers shopped at for miscellaneous products, 2023 & 2024
What’s driving retailer selection for miscellaneous products, 2024
Consumers using each channel for miscellaneous products, 2024
Consumers using each store type for miscellaneous products, 2024
Consumers using each device for miscellaneous products purchases, 2024
Consumers using each fulfilment option for miscellaneous products, 2023 & 2024
Average spend on miscellaneous products, 2024, & change on 2023
What percentage of miscellaneous products spend was online when purchasing Black Friday/ Cyber Monday items, 2023 & 2024
Stationery shopper penetration, 2022, 2023 & 2024
Pet care shopper penetration, 2022, 2023 & 2024
Seasonal shopper penetration, 2022, 2023 & 2024
Planned/impulse purchases, miscellaneous products, 2023 & 2024

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