Retail - Enterprise ICT

Retail - Enterprise ICT

Summary

The Retail Enterprise ICT Country Intelligence Report, a new Vertical Intelligence Report by GlobalData, summarizes key findings from GlobalData’s ICT Customer Insight Survey carried out in H1-2024 and GlobalData’s Market Opportunity Forecasts to 2028: Retail. It reveals an executive-level overview of how the overall ICT budgets and their allocations towards various segments have changed for enterprises in the vertical in 2024 compared to 2023 and ICT revenue opportunity with detailed forecasts of key indicators up to 2028. The report provides detailed analysis of the overall retail enterprise ICT market trends and growth drivers based on GlobalData’s ICT Customer Insight Survey and GlobalData’s Market Opportunity Forecasts. The report also discusses about the market growth inhibitors impacting retail overall ICT market. It sheds focus on enterprise ICT budget allocations and ICT revenue opportunity covering 18 solution areas, segmental analysis, and regional analysis. The report also includes a brief profile on some of the key ICT vendors within the retail vertical.

The vertical intelligence provides information and insights into ICT budget allocations and ICT revenue opportunity by enterprises in retail vertical

  • Overall enterprise ICT revenue opportunity and ICT budget allocations for retail
  • Insights on retail enterprise ICT growth drivers and market trends, basis GlobalData's ICT Customer Insight Survey and Market Oppotunity Forecasts to 2028
  • Insights on market growth inhibitors impacting manufacturing's overall ICT market
  • Breakdown of enterprise ICT revenue opportunity by solution areas, segments and regions
  • Segmental analysis of manufacturing enterprise ICT budget allocations and ICT revenue opportunity - hardware, software and services
  • Insights on ICT technology spending priorities of enterprises on key solution areas in retail
  • Company snapshot
Key Highlights
  • The total ICT revenue opportunity in the retail vertical is expected to rise from over $282 billion in 2023 to over $443 billion by 2028 driven by rising ICT budgets of retailers, rising investments in 5G networks and development of novel digital solutions by startups in partnership with large retail companies.
  • These findings have been corroborated by GlobalData’s ICT survey in which more than 83% have stated their ICT budgets have increased in 2024 as compared to 2023.
  • In terms of ICT revenue opportunity in the retail vertical by IT infrastructure, IT services held the highest share in 2023 followed by IT software and IT hardware. However, revenue opportunity in IT software is expected to grow at the fastest pace during 2023-2028.
  • Asia-Pacific, North America and Western Europe are top three regional markets for ICT in the retail vertical.
  • Investments in AI are expected to grow at the fastest pace during 2023-2028, followed by edge computing and cloud computing. These technologies enable retailers to improve operational efficiency and offer better customer service.
Scope
  • The vertical intelligence report provides an in-depth analysis of the following enterprise ICT market outlook, enterprise ICT budget allocations, enterprise ICT segment revenue and budget allocations, enterprise ICT market dynamics, enterprise technology priorities and ICT vendor landscape.
Reasons to Buy
  • This Vertical Intelligence Report is based on GlobalData’s IT Customer Insight Survey carried out annually covering key ICT decision makers from enterprises across various industry verticals in Retail and GlobalData’s Market Opportunity Forecasts to 2028, to offer a thorough, forward-looking analysis of retail enterprise ICT investment priorities and ICT revenue opportunity market.
  • Accompanying GlobalData’s IT Customer Insight Survey and Market Opportunity Forecasts to 2028, the report examines the assumptions and drivers behind ongoing and upcoming trends in retail enterprise ICT market.
  • The report offers a thorough analysis of enterprise ICT investment trends and how it has changed this year compared to previous year.
  • The report also presents an analysis of enterprise ICT budget allocations by various spending areas, business functions and product/service categories and how they have changed this year compared to previous years.
  • The report also presents an analysis of enterprise ICT revenue opportunity by various solution areas, regions, and segment over the forecast period 2023-2028.
  • With more than 50 charts and tables, the report is designed for an executive-level audience, boasting presentation quality.
  • The report provides insights in a concise format to help executives build proactive and profitable growth strategies.
  • The report provides an easily digestible market assessment for decision-makers built around research gathered from the local IT decision makers, which enables executives to quickly get up to speed with the current and emerging trends in enterprise ICT investment priorities.


  • Enterprise ICT Market Opportunity in Retail Vertical (Highlights)
  • Survey Demographics
  • ICT in Retail Sector – Market Overview
    • Total ICT Revenue Opportunity in Retail Vertical – Overview
    • Total ICT Revenue Opportunity in Retail Vertical– Segment Analysis
    • Total ICT Revenue Opportunity in Retail Vertical – Solution Areas
      • Table Total ICT revenue opportunity in retail, by IT solution areas, 2023-2028 ($ millions)
    • Total ICT Revenue Opportunity in Retail Vertical – Regional Analysis
      • Table Total ICT revenue opportunity in retail, by regions 2023-2028 ($ millions)
  • Market Dynamics
    • Growth Drivers
    • Market Trends
    • Growth Inhibitors
  • ICT Market by Infrastructure Segments
    • ICT Services Market in Retail Vertical: Revenue Growth & Percentage Share of ICT
    • ICT Services Market in Retail Vertical: Product Level Analysis
      • Table Total ICT services revenue opportunity ($ millions) in retail, by solution areas 2023-2028
    • ICT Software Market in Retail Vertical: Revenue Growth & Percentage Share of ICT
    • ICT Software Market in Retail Vertical: Product Level Analysis
      • Table Total ICT software revenue opportunity ($ millions) in retail, by solution areas 2023-2028
    • ICT Hardware Market in Retail Vertical: Revenue Growth & Percentage Share of ICT
    • ICT Hardware Market in Retail Vertical: Product Level Analysis
      • Table Total ICT hardware revenue opportunity ($ millions) in retail, by solution areas 2023-2028
  • Enterprise Investment Priorities in Key Solution Areas
    • Total ICT Revenue Opportunity in Retail Vertical – Solution Areas
    • Cloud Computing Yields the Largest Contribution to the Total ICT Market in Retail
    • IoT Revenue is the Second Largest Revenue Contributor to the ICT Market in the Retail
    • Communications and Collaboration (C&C) Yields the Third Largest Contribution to the Overall ICT Market in Retail
    • Networking Yields the Fourth Largest Contribution to the Overall ICT Market in Retail
    • Client Computing Revenue in Retail to go up to $24.7 Billion by 2028
  • Enterprise Investment Priorities Across Key Regions
    • Total ICT Revenue Opportunity in Retail Vertical – Regional Analysis
    • North America Market: Revenue Growth & Percentage Share of ICT in Retail
    • Asia Pacific Market: Revenue Growth & Percentage Share of ICT in Retail
    • Western Europe Market: Revenue Growth & Percentage Share of ICT in Retail
  • Company Snapshot
    • Company Snapshot: Microsoft
    • Company Snapshot: Google
    • Company Snapshot: Meta Platforms
    • Company Snapshot: IBM
    • Company Snapshot: Adobe
  • Appendix
    • Glossary

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