Redefining Convenience in the Foodservice Industry - Analyzing Consumer Insights, Trends, Sustainability and Case Studies
Summary
Convenience is a major motivation for consumers and, at its core, relates to speed and ease. In the foodservice world, this has largely been associated with fast-food restaurants due to the speed at which they are prepared from the moment of purchase. However, COVID-19 has impacted consumer behavior and priorities have shifted in the past few years.
The report looks into how foodservice providers are responding to the newest definition of convenience.
Scope
- Digitalization plays a crucial role in the way consumers view convenience in the foodservice industry.
- While dining out, different consumers have certain expectations and perceptions of what convenience entails.
- Dietary trends and medical needs are making menus more diverse.
- There is sustained demand for Q-commerce in foodservice post-lockdown.
- Retail and foodservice partnerships are highly popular.
- Identify the reasons underpinning consumers' inclination to frequent foodservice premises post-pandemic.
- Gain insight into the key consumer trends that are most likely to drive innovation.
- Put innovative products into context by connecting them to specific consumer trends and preferences.
- Introduction
- As a result of the pandemic, 'convenience' has taken on new meaning
- Foodservice operators need to be in tune with consumers' reasons for dining
- Redefining convenience
- More menus are incorporating dietary requirements
- Diverse menus are on the rise
- The pandemic accelerated foodservice technological advancements
- The popularity of the meal kit will only grow in the near future
- There is sustained demand for Q-commerce in foodservice post-lockdown
- Drones and robotics are key to maintaining quality without compromising speed
- Lockers are providing diverse solutions and applications in foodservice
- Foodservice brands have an increasing opportunity to explore different channels
- Retail and foodservice partnerships are highly popular
- 'Physical' mergers between retail and foodservice provide an elevated experience
- Multi-use spaces convey 'lifestyle' branding
- Take-outs
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