Nordea - Enterprise Tech Ecosystem Series

Nordea - Enterprise Tech Ecosystem Series

Summary

This report provides insight into Nordea's fintech activities, including its digital transformation strategies, its innovation programs, its technology initiatives, and its estimated ICT budget.

Nordea and its subsidiaries offer a range of financial products and services such as savings and currents accounts, consumer and personal loans, vehicle loans, overdrafts, payments and cards, corporate finance services, trade finance services, investment management, structured products, investment funds, asset management, pension schemes, private banking, and life, health, and non-life insurance. It also provides international banking, internet and telephone banking, online trading services, foreign exchange and money market services, and debt capital market services. In addition, the bank provides domestic and cross-border payment services. The bank has operations in Europe, the Americas, and Asia. Nordea’s headquarters are in Helsinki, Finland.

Scope

• Nordea is transforming itself by launching in-house solutions and creating partnerships to access external talent. The company has partnered with various fintech companies to help improve its services. Nordea has made investments in IT and technology to expand digital offerings to customers.
• In 2017, Nordea launched its Open Banking Developer Portal to provide third parties with access to customer accounts and enable them to offer their services. Through this portal, Nordea offers APIs for accounts, payments, and foreign exchange transactions.
• Nordea is leveraging artificial intelligence and automation for its business and customer support operations. For example, its Nova chatbot leverages natural language processing to interpret customer queries and provide accurate responses, reducing turnaround times.

• Gain insight into Nordea's fintech operations.
• Discover its fintech strategies and innovation initiatives.
• Learn about its product launches, partnerships, and investments.