ING Group - Enterprise Tech Ecosystem Series

ING Group - Enterprise Tech Ecosystem Series

Summary


This report provides insight into ING's fintech activities, including its digital transformation strategies, its innovation programs, its technology initiatives, and its estimated ICT budget.

ING Group is a multinational bank offering retail and wholesale banking services to customers in more than 40 countries. Its retail banking business offers savings, investments, payments, insurance, and unsecured and secured lending services to mid-corporates, small-to-medium-sized businesses, and individuals. Its wholesale banking business offers customized corporate finance, specialized lending, sustainable finance solutions, equity and debt market solutions, payments, trade and treasury services, and cash management services to financial institutions and corporate clients. ING is a market leader in Luxembourg, Belgium, and the Netherlands. It considers the Philippines, Turkey, Romania, and Poland as growth markets, and Austria, Australia, the Czech Republic, France, Spain, Italy, and Germany as challenger markets.

Scope

• ING is tapping into the power of key disruptive technologies to enhance its operational and service capabilities. Artificial intelligence (AI), machine learning, big data, blockchain, cloud, and cybersecurity are among the key technologies the company is focusing on.
• The bank launched an innovation hub in Southeast Amsterdam where startups, entrepreneurs, academicians, consultants, patent lawyers, and innovators collaborate to develop disruptive fintech solutions for ING’s customers using big data, behavioral science, AI, and blockchain.
• The company has invested in various AI companies - including SeMI Technologies, Proda, Stemly, Flowcast, Ascent, and Axyon AI - to gain access to the latest AI-powered digital solutions.

• Gain insight into ING's fintech operations.
• Discover its fintech strategies and innovation initiatives.
• Learn about its product launches, partnerships, and investments.