Global Shopping Trends: Instore Shopping
Summary
Understand how retailers and consumers globally are using the instore shopping channel.
- Consumer preference for shopping in stores remains, especially in Spain
- Growth in instore shopping is led by Gen Z
- Consumers are polarized on using checkout free stores
- Understand key trends in global instore shopping across a range of sectors
- Access key data on how consumers are shopping instore globally to aid channel strategy
- Use our in depth analysis of trends to identify the opportunities for growth in the instore channel
- Executive Summary
- Key trends within instore shopping
- Key Trend: Technology to enhance the instore shopping experience
- Key Trend: Contactless stores and checkout options
- Key Trend: Experiential stores with an emphasis on personalization
- Key Trend: Offering sustainable services instore
- Consumer Insights
- Consumer Insights: Shopping in physical stores
- Consumer Insights: Shopping in physical stores – do more frequently
- Consumer Insights: Using self-checkout services instore
- Consumer Insights: Checkout free store preference
- Consumer Insights: Shopping at small, independent retailers
- Consumer Insights: Categories purchased instore
- Methodology
- Methodology: Consumer survey work
Research Assistance
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