Artificial intelligence is reported by executives across all industries (and all financial services sub-segments) as likely to drive “significant disruption” over the next 12–24 months. Generative AI is expected to drive even greater disruption. Many consider generative AI as analogous to the mobile device, in that every existing product, service, and process will have to be revisited and reimagined in light of the new capabilities it can bring. The potential applications across financial services are limitless – not least because of generative AI’s inherent flexibility both in terms of data inputs required and the data outputs it can deliver.
This report provides an in-depth analysis of the future of generative AI in the banking, payments, wealth, and insurance markets. It explains what generative AI is and why it will be impactful across each of these industries. It provides relevant case studies to illustrate progress to date and offers predictions about the future of the technology.
Scope
Of the five advanced AI technologies receiving the most attention today, generative AI is the fastest growing.
Generative AI is likely to pose a threat to every business across every sector in the coming years.
Use cases include customer support chatbots, diagnostics in health insurance, and managing and analyzing data.
Reasons to Buy
Understand the hottest topic in financial services at present.
Learn about the impact it is already having and how that will evolve over time.
Discover the key players leading the way in generative AI within financial services.