Generation Hashtag - Thematic Research
Summary
Generation Hashtag is a major consumer demographic. Over the next 10 years, as more of this cohort join the workforce, their spending habits are anticipated to transform the nature of the travel and tourism industry. As Generation Hashtags’ share of the wallet increases, the generation will play a crucial role in tourism’s growth trajectory, both domestically and internationally. As this generation’s function is expected to be particularly significant, players within the travel industry cannot afford to ignore the Hashtag generation of travelers. Meanwhile, their attitudes and behaviors are expected to play an important role in changing the strategy of organizations across the travel and tourism industry. The leading players in travel and tourism are those which have embraced digitalization and focused on developing a robust online presence. To differentiate and stay ahead of the competition, the true leaders are those which have recognized the importance of ESG principles, social media, and personalization and invested in technologies such as big data, artificial intelligence, and travel apps. The most innovative and pioneering companies will have a workforce with a diverse and distinct set of skills to stay ahead among Generation Hashtag.
This thematic research report takes an in-depth look at Generation Hashtag. Firstly, the players section identifies some of the leading companies in Generation Hashtag and categorizes their position in the value chain. After a thematic briefing which outlines Generation Hashtag within travel and tourism, a trends section is then provided which describes both industry and consumer trends. An industry analysis is then provided which delves into market size and geographical analysis, globally and for the world’s largest travel markets. In addition, use cases of the leading companies within the Generation Hashtag theme are described and analyzed. After a timeline which tells the story of the development of Generation Hashtag in tourism and beyond, a value chain analysis is provided which looks at key industry leaders and laggards. Finally, the leading companies in the Generation Hashtag theme are outlined, along with their competitive position and sector scorecards are delivered, showing how the different companies in each tourism sector compare in the theme of Generation Hashtag, “Generation Hashtag describes a demographic of people born between 1991 and 2005 (aged between 16 and 31, at the time of writing). This unique group covers younger members of the millennial group, as well as older members of Generation Z. They are reshaping how travel works by focusing on experiences and culture, solo travel, planning their own itineraries, ignoring cheap stock content, and drawing their decisions and influence from social media or user-generated content. What is more, all of these new travel trends emerge from smartphone usage, from research to booking. These travelers require higher levels of personalization, authentic messaging, and an abundance of digital touchpoints to streamline their user journey.”
Key Highlights
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