Future Out-of-Home Experiences in the Foodservice Industry - Analyzing Consumer Insights, Trends, Sustainability and Case Studies

Future Out-of-Home Experiences in the Foodservice Industry - Analyzing Consumer Insights, Trends, Sustainability and Case Studies

Summary

This report is part of a series on key trends which are currently affecting the foodservice landscape. It explains the various ways out of home experiences will take place in foodservice in future, their importance to the consumer and how industry players can leverage them.

The pandemic, technology, and social media are rapidly changing the type of experiences consumers seek​. The currently difficult economic conditions which foodservice finds itself in are having a negative impact on the out–of–home experience, but as the market recovers in the next decade innovations and investments will pick up.

Scope

• Since inflation has made out of home experiences less frequent many younger consumers in particular seek a more enhanced experience (particularly through digital features) as additional justification of value.
• ​Ever diverging demographics are also making consumers question what purpose dining out spaces serve in their communities.
• While technology in foodservice has typically been thought of as a way to increase access to products and services at home, its continued development in future will drastically alter every aspect of dining out from ordering to additional entertainment.

• Understand the challenges and opportunities for foodservice brands in order to tap into the out of home experiences trend.
• Gain insight into how competitors are responding to this trend.
• Access valuable strategic take-outs to help direct future decision-making and inform new product and service development.