Ecommerce - Thematic Intelligence
Summary
Convenience sells. Consumers have grown reliant on the services ecommerce provides, which allow them to purchase items and have them delivered to their homes, sometimes within the hour. As this becomes the norm, companies with ecommerce capabilities must innovate and adapt to satisfy consumers’ growing demands.
Key Highlights
According to GlobalData forecasts, the global ecommerce market grew from $2.5 trillion in 2016 to $5.9 trillion in 2022 at a compound annual growth rate (CAGR) of 15%. COVID-19 was a crucial factor in this growth as pandemic lockdowns accelerated the shift to online shopping. GlobalData expects the ecommerce market to be worth $9.3 trillion by 2027.
Ecommerce allows companies to sell their products or services without needing a physical presence. Increased rents, exacerbated by high interest rates, have made online real estate increasingly attractive.
The ecommerce market has also been democratized by ecommerce as a service players, like Shopify, and marketplaces, such as Amazon and Alibaba, that allow anyone to become a merchant. As more and more sellers go online, the ecommerce landscape will continue to evolve to provide for the ever-expanding range of goods on offer.
Scope
- This report provides an overview of the ecommerce theme.
- It identifies the key trends impacting growth of the sector over the next 12 to 24 months, split into three categories: technology trends, macroeconomic trends, and regulatory trends.
- It includes a comprehensive industry analysis, complete with forecasts for the global ecommerce market and analysis of trends by sector, demography, and geography.
- It also incorporates a detailed look at the ecommerce value chain, which is made up of several discrete layers: ecommerce as a service, marketing, customer interface, order management, transaction processing, fulfillment, and after-sales service.
- The report also includes a timeline charting the development of the ecommerce theme, and profiles of the leading ecommerce companies.
Ecommerce has disrupted the retail industry and has become a part of people’s everyday lives. Online shopping allows customers to search for the best deals across multiple retailers. The emergence of ecommerce has made it imperative that companies understand consumer behavior, deliver personalized service, and offer competitive pricing models.
Ecommerce giants like Alibaba and Amazon have written the rules for ecommerce, supported by huge customer bases, robust mobile payment platforms, and technology expertise in areas like AI. Smaller players focus on disruptive business models, such as subscription services, to make their mark.
Read this report to understand the ecommerce theme, and gain insights into how it will develop in the coming years.
- Executive Summary
- Players
- Thematic Briefing
- Trends
- Technology trends
- Macroeconomic trends
- Regulatory trends
- Industry Analysis
- Market size and growth forecasts
- Sector analysis
- Demographic analysis
- Geographic analysis
- Timeline
- Signals
- M&A trends
- Venture financing trends
- Patent trends
- Hiring trends
- Social media trends
- Value Chain
- Ecommerce as a service
- Software provision
- Service provision
- Marketing
- Online advertising
- Social media
- Customer interface
- Applications
- Websites
- Order management
- Query handling
- Order capture
- Customer verification
- Order confirmation
- Transaction processing
- Credit provision
- Payment processing
- Invoicing
- Fulfillment
- Inventory management
- Delivery
- After-sales service
- Returns and cancellation management
- Customer support and feedback
- Loyalty programs
- Data analytics
- Applications
- Data management
- Companies
- Public companies
- Private companies
- Sector Scorecard
- Ecommerce sector scorecard
- Who’s who
- Thematic screen
- Valuation screen
- Risk screen
- Glossary
- Further Reading
- GlobalData reports
- Our Thematic Research Methodology
- About GlobalData
- Contact Us
- List of Tables
- Table 1: Technology trends
- Table 2: Macroeconomic trends
- Table 3: Regulatory trends
- Table 4: Key M&A transactions associated with the ecommerce theme since January 2018
- Table 5: Key venture financing deals associated with the ecommerce theme since January 2018
- Table 6: Public companies
- Table 7: Private companies
- Table 8: Glossary
- Table 9: GlobalData reports
- List of Figures
- Figure 1: Who are the leaders and challengers in the key ecommerce market categories?
- Figure 2: The global value of ecommerce transactions across all sectors will cross $9.3 trillion by 2027
- Figure 3: Ecommerce spending is split across multiple sectors
- Figure 4: Online shopping is popular among all age groups
- Figure 5: China is the world’s largest ecommerce market
- Figure 6: The ecommerce story
- Figure 7: Global ecommerce M&A deals by value decreased by 70% between 2021 and 2022
- Figure 8: Global ecommerce venture capital financing peaked at $87 billion in 2021 across all sectors
- Figure 9: Global patent publications related to ecommerce spiked sharply following the first global lockdowns
- Figure 10: Asia is home to seven of the top 10 patent assignees between July 2020 and July 2023
- Figure 11: Ecommerce-related hiring activity across all sectors peaked in March 2022
- Figure 12: Amazon leads in the number of closed jobs for ecommerce in all sectors
- Figure 13: Ecommerce populated Twitter and Reddit posts in 2021 and 2022
- Figure 14: The ecommerce value chain
- Figure 15: Who does what in the ecommerce space?
- Figure 16: Thematic screen
- Figure 17: Valuation screen
- Figure 18: Risk screen
- Figure 19: Our five-step approach for generating a sector scorecard
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