Publisher: GlobalData
Category: Customer Service
Category: Customer Service
Customer Service market research reports by GlobalData
(1 reports matching your criteria)
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Conversational Platforms in Banking - Thematic Research
Conversational Platforms in Banking - Thematic Research Summary Artificial intelligence-powered tools can help address many customer enquiries, but they can also cause frustration if not properly supported. Experience from other implementations is that banks must be upfront about what the bot can be ... Read More
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