China Life Insurance Company - Enterprise Tech Ecosystem Series

China Life Insurance Company - Enterprise Tech Ecosystem Series

Summary

China Life Insurance Company, a subsidiary of China Life Insurance (Group) Company, offers a range of life insurance products. It provides term life insurance, whole life insurance, endowment insurance, universal life insurance, group life insurance, and annuity policies. China Life also provides accident and health insurance products such as medical expense insurance, disease-specific insurance, and defined benefit insurance. The company serves individuals, SMEs, and large institutional clients in China. It markets and distributes products through direct sales representatives, insurance agency companies, commercial banks, and insurance brokerage companies.

This report provides insight into China Life's fintech activities, including its digital transformation strategies, its innovation programs, its technology initiatives, and its estimated ICT budget.

Scope

• China Life is focusing on strengthening technological innovations that can be integrated into its existing business processes. This includes establishing digital platforms, implementing SAP solutions, and upgrading its salesforce platform.
• China Life is applying AI and big data to build customer service robots and speech recognition solutions. It has also implemented AI models to identify, evaluate, and control risks related to critical illness.
• The company has upgraded its legacy IT infrastructure through the creation of a platform layer and developed over 170 APIs to interoperate multiple databases, standards, and interfaces.

• Gain insight into China Life's fintech operations.
• Discover its fintech strategies and innovation initiatives.
• Learn about its product launches, partnerships, and investments.