Capital A Berhad - Enterprise Tech Ecosystem Series

Capital A Berhad - Enterprise Tech Ecosystem Series

Summary

Capital A Berhad (Capital A) is a Malaysia-based investment holding company that owns and operates several synergistic travel and lifestyle businesses, including AirAsia airlines (AirAsia), airasia Digital, Santan restaurant chain, GTR ground handling service, Asia Digital Engineering (ADE), IKHLAS mobile services, and a grocery delivery service. AirAsia AirAsia is the flagship business of Capital A. AirAsia provides passenger and cargo transportation services across domestic and international markets. Its affiliate airlines are - Indonesia AirAsia, Thai AirAsia, AirAsia India, and Philippines AirAsia. AirAsia X, the sister airline of AirAsia, offers long-haul flights. The airline operates through a network of 21 hubs in Malaysia, Thailand, the Philippines, India, Indonesia, and Japan. airasia Digital (formerly known as RedBeat Ventures) comprises three key businesses, including the airasia Super App, Teleport and BigPay. The airasia Super app allows users to book flights, travel packages and hotels, and shop for branded products.

This report provides insight into Capital A's digital technology adoption activities, including its digital transformation strategies, its technology initiatives, and its estimated ICT budget.

Scope

• Capital A is tapping the power of AI, ML, virtual & augmented reality, cybersecurity, cloud, big data, conversational platforms, mobile apps, and Internet of Things (IoT) to improve the operational efficiency of its AirAsia airline and offer superior travel experience to customers.

• Gain insights into Capital A's digtal transformation operations.
• Gain insights into its innovation initiatives.
• Gain insights into its technology themes under focus.
• Gain insights into its venture arm and various product launches and partnerships.