CaixaBank - Enterprise Tech Ecosystem Series

CaixaBank - Enterprise Tech Ecosystem Series

Summary

This report provides insight into CaixaBank's fintech activities, including its digital transformation strategies, its innovation programs, its technology initiatives, and its estimated ICT budget.

CaixaBank is a provider of banking, asset management, insurance, and investment solutions to individuals, SMEs, and corporate customers. It offers deposit services, credit and debit cards, and lending solutions for mortgages, auto purchases, real estate, education, personal needs, and asset and project financing. The bank also provides investment funds; pension plans; life and non-life insurance; and investments in equities, bonds, derivatives, and mutual funds. CaixaBank's service portfolio includes cash management, international banking, internet and mobile banking, collection and payment solutions, private banking, investment planning, mergers and acquisitions, and external trade services. It has operations in Europe, Asia, Australia, the Americas, the Middle East, and Africa.

Scope

• CaixaBank has created research and innovation centers in partnership with tech companies. It invests in emerging technologies in collaboration with IBM and Everis and has teamed with several universities to develop natural language and audio processing solutions.
• CaixaBank is tapping into the power of big data, cognitive computing, and analytics. The bank’s My Finances service uses big data to analyze users’ income and spending. It leverages AI-powered chatbots to provide virtual assistance.
• The bank has undertaken several control and prevention initiatives to defend against cyberattacks and protect data, processes, and systems. For example, CaixaBank partnered with Devo Technology to identify and respond to cyberattacks across its digital businesses.

• Gain insight into CaixaBank's fintech operations.
• Discover its fintech strategies and innovation initiatives.
• Learn about its product launches, partnerships, and investments.