Category: CRM & Customer Service
CRM & Customer Service market research reports by GlobalData
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Popular CRM Platforms Discussed on Reddit, Q1 2024 Update
Popular CRM Platforms Discussed on Reddit, Q1 2024 Update Summary This comprehensive report thoroughly explores the leading CRM platforms discussed on Reddit during the first quarter of 2024. It provides an intricate analysis of each company's brand, unveiling prevalent themes, trends, and noteworth ... Read More
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Business Process Outsourcing (BPO) Market Size, Share, Trends, Analysis, and Forecasts By Service (Customer Relationship Management (CRM) BPO, Finance and Accounting BPO, Human Resources BPO, Knowledge Process Outsourcing (KPO), Procurement and Supply-Cha
Business Process Outsourcing (BPO) Market Size, Share, Trends, Analysis, and Forecasts By Service (Customer Relationship Management (CRM) BPO, Finance and Accounting BPO, Human Resources BPO, Knowledge Process Outsourcing (KPO), Procurement and Supply-Chain BPO, Vertical-specific BPO), Vertical, Ent ... Read More
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Customer Loyalty in Retail and Apparel - Thematic Intelligence
Customer Loyalty in Retail and Apparel - Thematic Intelligence Summary Customers are the foundation of any successful business, and retailers are no exception. If individuals are devoted to a retailer or brand, they will spend money, talk positively about the business, and return to make more purcha ... Read More
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Customer Experience Management Market Size, Trends and Analysis by Region, IT Infrastructure, Software Type, Service Type, Industry Verticals and Segment Forecast to 2030
Customer Experience Management Market Size, Trends and Analysis by Region, IT Infrastructure, Software Type, Service Type, Industry Verticals and Segment Forecast to 2030 Summary This market intelligence report offers a thorough, forward-looking analysis of the global Customer Experience Management ... Read More
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Business Process Outsourcing (BPO) Market Size, Share, Trends and Analysis by Service (Customer Relationship Management, Finance and Accounting), Vertical (IT and Telecom, BFSI), Enterprise Size, Region and Segment Forecast, 2023-2026
Business Process Outsourcing (BPO) Market Size, Share, Trends and Analysis by Service (Customer Relationship Management, Finance and Accounting), Vertical (IT and Telecom, BFSI), Enterprise Size, Region and Segment Forecast, 2023-2026 Summary This market intelligence report offers a thorough, forwar ... Read More
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Business Process Outsourcing (BPO) Market Size, Share, Trends and Analysis by Region, Service (Customer Relationship Management, Finance and Accounting), Enterprise Size, Vertical (IT and Telecom, BFSI) and Segment Forecast, 2021-2026
Business Process Outsourcing (BPO) Market Size, Share, Trends and Analysis by Region, Service (Customer Relationship Management, Finance and Accounting), Enterprise Size, Vertical (IT and Telecom, BFSI) and Segment Forecast, 2021-2026 Summary The global business process outsourcing market size was v ... Read More
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Conversational Platforms in Banking - Thematic Research
Conversational Platforms in Banking - Thematic Research Summary Artificial intelligence-powered tools can help address many customer enquiries, but they can also cause frustration if not properly supported. Experience from other implementations is that banks must be upfront about what the bot can be ... Read More
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Future of Work - Thematic Research
Future of Work - Thematic Research Summary Many people are re-evaluating their relationship to work, and the so-called Great Resignation, which began in early 2021, has seen millions leave their jobs or retire early. Employees are in a stronger position than they have been for years, as companies ar ... Read More
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