Business Process Outsourcing (BPO) Market Size, Share, Trends and Analysis by Service (Customer Relationship Management, Finance and Accounting), Vertical (IT and Telecom, BFSI), Enterprise Size, Region and Segment Forecast, 2023-2026

Business Process Outsourcing (BPO) Market Size, Share, Trends and Analysis by Service (Customer Relationship Management, Finance and Accounting), Vertical (IT and Telecom, BFSI), Enterprise Size, Region and Segment Forecast, 2023-2026

Summary

This market intelligence report offers a thorough, forward-looking analysis of the global business process outsourcing market, and key segments in a concise format to help executives build proactive and profitable growth strategies.

The global business process outsourcing market size was valued at $329.9 billion in 2022 and is expected to grow at a compound annual growth rate (CAGR) of 2.8% during 2023-2026. The business process outsourcing market report provides an executive-level overview of the current global BPO sector, with detailed forecasts of key indicators up to 2026.

Key Highlights

The global business process outsourcing market size was valued at $329.9 billion in 2022 and is expected to grow at a compound annual growth rate (CAGR) of 2.8% during 2023-2026. The BPO market is driven by the increasing demand for outsourcing various business functions, including human resources, IT services, finance and accounting, customer services, supply chain, market research, data conversion, data entry, marketing, and sales, among others.

Scope

• This report provides overview and service addressable market for business process outsourcing market.
• It identifies the key trends impacting growth of the market over the next 12 to 24 months.
• It includes global market forecasts for the BPO industry and analysis of patents, company filings, and hiring trends.
• It contains details of M&A and VF deals in the BPO space.

Reasons to Buy

• This market intelligence report offers a thorough, forward-looking analysis of the global BPO market, service type, enterprise size, verticals, key vendor outlook, and key opportunities in a concise format to help executives build proactive and profitable growth strategies.
• Accompanying GlobalData’s Forecast products, the report examines the assumptions and drivers behind ongoing and upcoming trends in BPO markets.
• With more than 20 charts and tables, the report is designed for an executive-level audience, boasting presentation quality.
• The report provides an easily digestible market assessment for decision-makers built around in-depth information gathered from local market players, which enables executives to quickly get up to speed with the current and emerging trends in BPO markets.
• The broad perspective of the report coupled with comprehensive, actionable detail will help BPO players, investors, and other stakeholders succeed in the growing BPO market globally.