Bank Mandiri - Digital Transformation Strategies

Bank Mandiri - Digital Transformation Strategies

Summary

This report provides insight into Bank Mandiri's fintech activities, including its digital transformation strategies, its innovation programs, its technology initiatives, and its estimated ICT budget.

Bank Mandiri was established on October 2, 1998. In July 1999, four state-owned banks namely Bank Exim, Bank Dagang Negara, Bank Bumi Daya, and Bapindo were merged into Bank Mandiri. The bank offers banking products and services to both individual and business customers. For individual customers, its products and services include savings accounts, credit and debit cards, loans, investment and insurance products, e-banking services, and money transfer services. Its portfolio for business customers includes deposits, loans, corporate cards, cash management services, trade finance services, treasury services, and e-banking services. The bank has 11 subsidiaries, namely Bank Syariah Indonesia, Bank Mandiri Taspen, Bank Mandiri (Europe), AXA Mandiri Financial Services, Mandiri AXA General Insurance, Asuransi Inhealth, Mandiri Sekuritas, Mandiri Capital Indonesia, Mandiri Tunas Finance, Mandiri Utama Finance, and Mandiri International Remittance.

Scope

• Bank Mandiri is strengthening its focus on the use of key disruptive technologies to enhance its business operations and service offerings. To do so, it is tapping into key disruptive technologies including artificial intelligence, big data, and cloud computing.
• Bank Mandiri is focusing on expanding its digital banking services portfolio to meet customer needs and improve business efficiency.
• Mandiri Digital Business Incubator Program helps fintech companies identify the needs of consumers, develop a sustainable business model, and deliver innovative fintech products.

• Gain insight into Bank Mandiri's fintech operations.
• Discover its fintech strategies and innovation initiatives.
• Learn about its product launches, partnerships, and investments.