Aviva - Enterprise Tech Ecosystem Series

Aviva - Enterprise Tech Ecosystem Series

Summary

This report provides insight into Aviva's insurtech activities, including its digital transformation strategies, its innovation programs, its technology initiatives, and its estimated ICT budget.

Aviva is a multinational insurance and financial services group offering a range of insurance, investment, and retirement solutions to individual and business customers. Its insurance offerings include life, home, motor, travel, private health, personal accident, and income-protection solutions. Its investment products include a range of individual savings accounts, investment bonds, and fund options. The company’s business products include a range of business insurance plans and pension solutions. Aviva’s headquarters are in London, and it has operations in Europe, Canada, and Asia.

Scope

• Aviva has adopted a digital-first strategy. The company’s online and mobile app, MyAviva, provides customers with access to all products through a single interface and allows them to easily make changes to their policies. The platform also provides automated preapproved quotes without users needing to provide answers to questions.
• Aviva utilizes data and analytics to better understand its customers. The company has collaborated with the University of Cambridge to revolutionize insurance business through the use of data science.
• Aviva has signed strategic partnerships with various companies (including Tencent, Amazon, and Sesame Bankhall Group) in order to gain access to advanced technologies that can help the group digitally transform its business and improve customer service.

• Gain insight into Aviva's insurtech operations.
• Discover its fintech strategies and innovation initiatives.
• Learn about its product launches, partnerships, and investments.