Smart Hospitality

Global Smart Hospitality Market to Reach US$171.6 Billion by 2030

The global market for Smart Hospitality estimated at US$52.8 Billion in the year 2024, is expected to reach US$171.6 Billion by 2030, growing at a CAGR of 21.7% over the analysis period 2024-2030. Software, one of the segments analyzed in the report, is expected to record a 20.3% CAGR and reach US$101.3 Billion by the end of the analysis period. Growth in the Services segment is estimated at 23.9% CAGR over the analysis period.

The U.S. Market is Estimated at US$15.3 Billion While China is Forecast to Grow at 21.0% CAGR

The Smart Hospitality market in the U.S. is estimated at US$15.3 Billion in the year 2024. China, the world`s second largest economy, is forecast to reach a projected market size of US$26.4 Billion by the year 2030 trailing a CAGR of 21.0% over the analysis period 2024-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 18.8% and 18.1% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 15.2% CAGR.

Global Smart Hospitality Market - Key Trends and Drivers Summarized

How Is Smart Hospitality Enhancing Guest Experiences?

Smart hospitality solutions leverage IoT, AI, and big data to create personalized, efficient, and seamless experiences for hotel guests and staff. These technologies include smart room controls, virtual assistants, mobile check-ins, and AI-driven service automation, offering enhanced convenience, safety, and tailored services. From luxury hotels to budget accommodations, smart hospitality solutions enable real-time room management, energy efficiency, and personalized services, transforming the traditional guest experience into a more digital and connected one. As the hospitality industry seeks to meet evolving guest expectations, smart solutions are becoming a key driver of competitiveness and customer satisfaction.

What Are the Key Segments in the Smart Hospitality Market?

Major technologies include IoT, AI, and mobile apps, with IoT holding the largest share due to its ability to connect and automate hotel devices and systems. Applications cover guest experience management, energy management, safety and security, and hotel operations, with guest experience management representing a significant segment as hotels focus on delivering personalized services and seamless interactions. End-users include luxury hotels, budget hotels, and resorts, with luxury hotels leading the market as they adopt advanced technologies to enhance guest experiences and optimize operations.

How Are Smart Technologies Being Used in the Hospitality Sector?

In luxury hotels, IoT-enabled smart rooms offer features like automated lighting, climate control, and personalized entertainment, providing guests with a tailored stay experience. AI-powered virtual assistants are used to respond to guest inquiries, manage room service orders, and provide local recommendations, improving service efficiency and guest satisfaction. Mobile apps allow guests to perform self-check-ins, access rooms via digital keys, and manage reservations, supporting a contactless and streamlined process. Energy management systems use sensors and data analytics to optimize energy consumption in guest rooms and common areas, contributing to sustainability and cost savings. Additionally, real-time analytics platforms are used to monitor guest preferences, enabling hotels to customize services and enhance loyalty programs.

What Factors Are Driving the Growth in the Smart Hospitality Market?

The growth in the Smart Hospitality market is driven by several factors, including the increasing demand for personalized and seamless guest experiences in the hospitality sector. The rise of digital transformation initiatives has accelerated the adoption of IoT, AI, and mobile technologies to enhance guest services and operational efficiency. Advancements in AI-driven service automation and virtual assistants have improved service delivery and guest engagement, supporting wider applications across different hotel types. The growing focus on energy efficiency, safety, and sustainability has further fueled the demand for smart hospitality solutions. Additionally, changing guest preferences, such as the desire for contactless services and digital conveniences, have contributed to market expansion as hotels invest in innovative technologies to remain competitive.

SCOPE OF STUDY:

The report analyzes the Smart Hospitality market in terms of units by the following Segments, and Geographic Regions/Countries:

Segments:
Type (Software, Services); Hotel Type (Business Hotels, Heritage & Boutique Hotels, Resorts & Spas, Other Hotel Types)

Geographic Regions/Countries:
World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; and Rest of Europe); Asia-Pacific; Rest of World.

Select Competitors (Total 33 Featured) -

• Blazon Hotels
• BuildingIQ
• Cisco
• Cloudbeds
• Control4Corporation
• Frontdesk
• Guestline
• Honeywell International Inc.
• Huawei Technologies Co. Ltd.
• IBM Corporation
• Infor
• Johnson Controls
• NEC Corporation
• Oracle
• Qualsoft Systems Pvt. Ltd.
• Samsung
• Schneider Electric
• Siemens
• Winhotel Solution SL
• WiSuite

TARIFF IMPACT FACTOR

Our new release incorporates impact of tariffs on geographical markets as we predict a shift in competitiveness of companies based on HQ country, manufacturing base, exports and imports (finished goods and OEM). This intricate and multifaceted market reality will impact competitors by artificially increasing the COGS, reducing profitability, reconfiguring supply chains, amongst other micro and macro market dynamics.

We are diligently following expert opinions of leading Chief Economists (14,949), Think Tanks (62), Trade & Industry bodies (171) worldwide, as they assess impact and address new market realities for their ecosystems. Experts and economists from every major country are tracked for their opinions on tariffs and how they will impact their countries.

We expect this chaos to play out over the next 2-3 months and a new world order is established with more clarity. We are tracking these developments on a real time basis.

As we release this report, U.S. Trade Representatives are pushing their counterparts in 183 countries for an early closure to bilateral tariff negotiations. Most of the major trading partners also have initiated trade agreements with other key trading nations, outside of those in the works with the United States. We are tracking such secondary fallouts as supply chains shift.

To our valued clients, we say, we have your back. We will present a simplified market reassessment by incorporating these changes!

APRIL 2025: NEGOTIATION PHASE

Our April release addresses the impact of tariffs on the overall global market and presents market adjustments by geography. Our trajectories are based on historic data and evolving market impacting factors.

JULY 2025 FINAL TARIFF RESET

Complimentary Update: Our clients will also receive a complimentary update in July after a final reset is announced between nations. The final updated version incorporates clearly defined Tariff Impact Analyses.

Reciprocal and Bilateral Trade & Tariff Impact Analyses:

USA
CHINA
MEXICO
CANADA
EU
JAPAN
INDIA
176 OTHER COUNTRIES.

Leading Economists - Our knowledge base tracks 14,949 economists including a select group of most influential Chief Economists of nations, think tanks, trade and industry bodies, big enterprises, and domain experts who are sharing views on the fallout of this unprecedented paradigm shift in the global econometric landscape. Most of our 16,491+ reports have incorporated this two-stage release schedule based on milestones.

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