Sentiment Analytics

Sentiment Analytics

Global Sentiment Analytics Market to Reach US$11.4 Billion by 2030

The global market for Sentiment Analytics estimated at US$4.5 Billion in the year 2023, is expected to reach US$11.4 Billion by 2030, growing at a CAGR of 14.2% over the analysis period 2023-2030. Retail End-Use, one of the segments analyzed in the report, is expected to record a 13.4% CAGR and reach US$4.2 Billion by the end of the analysis period. Growth in the BFSI End-Use segment is estimated at 14.7% CAGR over the analysis period.

The U.S. Market is Estimated at US$1.2 Billion While China is Forecast to Grow at 13.3% CAGR

The Sentiment Analytics market in the U.S. is estimated at US$1.2 Billion in the year 2023. China, the world`s second largest economy, is forecast to reach a projected market size of US$1.7 Billion by the year 2030 trailing a CAGR of 13.3% over the analysis period 2023-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 12.7% and 12.0% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 10.2% CAGR.

Global Sentiment Analytics Market - Key Trends and Drivers Summarized

Why Is Sentiment Analytics Becoming Crucial for Businesses Today?
Sentiment analytics is rapidly becoming an essential tool for businesses aiming to gain insights into customer opinions, brand perception, and market trends. This technology analyzes text, voice, and social media data to understand the emotions and sentiments expressed by customers, providing valuable information for decision-making, marketing strategies, and customer experience management. The rising demand for real-time customer insights is driving the adoption of sentiment analytics in various sectors such as retail, banking, healthcare, and media. The increasing use of social media monitoring tools for brand reputation management and public relations is further boosting the market, as businesses seek to understand public sentiment, detect potential crises, and respond to customer feedback proactively. Sentiment analytics is also playing a critical role in political campaigns, public opinion monitoring, and market research, providing deeper insights into consumer behavior and preferences.

How Are Technological Advancements Enhancing Sentiment Analytics Solutions?
Technological advancements are significantly enhancing the capabilities of sentiment analytics solutions, making them more accurate, versatile, and accessible. The integration of natural language processing (NLP), machine learning, and emotion AI is enabling sentiment analytics tools to understand complex language nuances, detect sarcasm, and differentiate between positive, negative, and neutral sentiments. The development of multilingual sentiment analysis models is catering to the needs of global businesses that require insights from diverse markets and languages. The emergence of real-time sentiment analytics platforms with automated alerts and dashboards is providing businesses with timely and actionable insights, enhancing their ability to respond to market changes and customer feedback. Additionally, the focus on ethical AI and data privacy in sentiment analytics is aligning with the growing emphasis on transparency and compliance in data-driven decision-making.

Which Market Segments Are Leading the Adoption of Sentiment Analytics?
The sentiment analytics market is segmented by type, application, deployment mode, end-user, and region. Types of sentiment analytics include text-based, voice-based, and video-based sentiment analysis, with text-based sentiment analysis being the most widely adopted due to its broad applicability in social media monitoring, customer feedback analysis, and market research. Applications span brand management, customer experience management, social media monitoring, market research, and competitive intelligence, with customer experience management being the largest segment due to the growing need for personalized and data-driven customer engagement strategies. Deployment modes include cloud-based and on-premises solutions, with cloud-based solutions gaining traction due to their scalability, flexibility, and lower costs. End-users of sentiment analytics include retail, BFSI, healthcare, IT and telecom, media, and entertainment, with the retail and BFSI sectors being major adopters due to their focus on customer retention, loyalty, and satisfaction. Geographically, North America and Europe lead the sentiment analytics market due to advanced AI and big data capabilities, while Asia-Pacific is emerging as a high-growth region driven by digital transformation, social media penetration, and increasing investments in customer experience solutions.

What Are the Key Drivers of Growth in the Sentiment Analytics Market?
The growth in the sentiment analytics market is driven by several factors, including advancements in NLP, AI, and machine learning, the increasing demand for real-time customer insights and market intelligence, and the rising focus on brand reputation management and customer experience optimization. The development of sentiment analytics platforms with multilingual support, emotion AI, and real-time data processing capabilities is driving their adoption across various industries, including retail, healthcare, and financial services. The emphasis on automated and predictive sentiment analysis tools that provide actionable insights and early warning signals for brand management is expanding the market reach. The growing use of sentiment analytics in political analysis, public opinion monitoring, and market research is creating new opportunities for market growth. Additionally, the increasing investments in R&D for ethical AI practices, data privacy, and compliance in sentiment analytics are further supporting market expansion.

Select Competitors (Total 136 Featured) -

• ADmantX
• Aiaioo Labs
• Appen Ltd.
• Awario
• Bitext Innovations S.L.
• Botego
• Clarabridge, Inc.
• clickworker GmbH
• Coginov
• Cogito Tech LLC

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