Operations Support Business Support (OSS BSS) Software

Operations Support Business Support (OSS BSS) Software

Global Operations Support Business Support (OSS BSS) Software Market to Reach US$163.3 Billion by 2030

The global market for Operations Support Business Support (OSS BSS) Software estimated at US$66.2 Billion in the year 2023, is expected to reach US$163.3 Billion by 2030, growing at a CAGR of 13.8% over the analysis period 2023-2030. Operations Support (OSS) Software, one of the segments analyzed in the report, is expected to record a 14.0% CAGR and reach US$113.2 Billion by the end of the analysis period. Growth in the Business Support (BSS) Software segment is estimated at 13.2% CAGR over the analysis period.

The U.S. Market is Estimated at US$18.0 Billion While China is Forecast to Grow at 18.4% CAGR

The Operations Support Business Support (OSS BSS) Software market in the U.S. is estimated at US$18.0 Billion in the year 2023. China, the world`s second largest economy, is forecast to reach a projected market size of US$36.3 Billion by the year 2030 trailing a CAGR of 18.4% over the analysis period 2023-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 10.4% and 12.1% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 11.0% CAGR.

Global Operations Support Business Support (OSS BSS) Software Market - Key Trends and Drivers Summarized

Operations Support Business Support (OSS BSS) Software: Enabling Seamless Telecommunications Management

Operations Support Systems (OSS) and Business Support Systems (BSS) software are essential components of the telecommunications industry, enabling seamless management of network operations, service delivery, and customer support. OSS software is primarily concerned with network management, including fault monitoring, performance management, and network configuration. BSS software, on the other hand, focuses on customer-facing activities such as billing, customer relationship management (CRM), and order processing. Together, OSS and BSS software provide telecom operators with the tools they need to manage their operations efficiently, ensure service quality, and deliver a superior customer experience.

How Is Technology Advancing OSS BSS Software Capabilities?

The capabilities of OSS BSS software are being significantly enhanced by technological advancements, particularly in automation, artificial intelligence (AI), and data analytics. Automation is playing a key role in streamlining network management processes, reducing manual intervention, and improving operational efficiency. AI and machine learning are being integrated into OSS BSS systems to enable predictive maintenance, real-time decision-making, and personalized customer experiences. Data analytics is providing telecom operators with valuable insights into network performance and customer behavior, allowing them to optimize their services and tailor their offerings to meet customer needs. Additionally, the shift towards cloud-based OSS BSS solutions is enabling telecom operators to scale their operations more easily and reduce infrastructure costs.

What Challenges Do Telecom Operators Face with OSS BSS Software?

Telecom operators face several challenges when implementing and managing OSS BSS software. One of the primary challenges is the complexity of integrating OSS BSS systems with existing legacy infrastructure, which can be costly and time-consuming. Additionally, the rapid pace of technological change requires telecom operators to continuously update and adapt their OSS BSS systems to keep up with new features and functionalities. Data security and privacy concerns are also significant, particularly as OSS BSS systems handle large volumes of sensitive customer and network data. Furthermore, the need for interoperability between different OSS BSS solutions from various vendors can lead to compatibility issues and hinder seamless operations.

What Is Driving Growth in the OSS BSS Software Market?

The growth in the OSS BSS software market is driven by several factors. The increasing demand for efficient and scalable telecom operations is a major driver, as operators seek to manage their networks more effectively and deliver high-quality services. The adoption of 5G networks is also propelling the OSS BSS market, as it requires more advanced and flexible software solutions to manage the complexity of 5G networks. Technological advancements, particularly in AI, automation, and cloud computing, are driving innovation in OSS BSS software, enabling telecom operators to enhance their operational efficiency and customer experience. Additionally, the growing focus on digital transformation in the telecommunications industry is leading to increased investment in OSS BSS solutions, as operators seek to modernize their operations and remain competitive.

Select Competitors (Total 45 Featured) -

• Amdocs Limited
• Aria Systems Inc.
• Comarch SA
• Hansen Technologies Ltd.
• Hewlett Packard Enterprise Co.
• Huawei Technologies Co. Ltd.
• Nokia Oy
• Optiva Inc.
• Oracle Corp.
• Saskatchewan Telecommunications Holding Corporation (SaskTel)
• Tecnotree Corporation
• Telefonaktiebolaget LM Ericsson
• Telgoo5
• TEOCO
• Tridens doo;

Please note: Reports are sold as single-site single-user licenses. Electronic versions require 24-48 hours as each copy is customized to the client with digital controls and custom watermarks. The Publisher uses digital controls protecting against copying and printing is restricted to one full copy to be used at the same location.

The latest version of Adobe Acrobat Reader is required to view the report. Upon ordering an electronic version, the Publisher will provide a link to download the purchased report.

Prior to fulfillment of an order, the client will be required to sign a document detailing the purchase terms for a publication from this publisher.